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Instant Download Avaya : 3001 Questions & Answers as PDF & Test Engine

3001
  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Jul 31, 2026
  • No. of Questions: 84 Questions and Answers
  • Download Limit: Unlimited
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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
Topic 1: User, Extension, and Group Management- User provisioning
  • 1. User profiles and rights
    • 2. Extension assignment
      - Hunt groups and call distribution
      • 1. Call routing logic
        • 2. Group configuration
          Topic 2: Voice Services and Telephony Features- SIP and trunk configuration
          • 1. SIP trunk setup
            • 2. PSTN integration basics
              - Basic telephony services
              • 1. Voicemail configuration
                • 2. Call handling features
                  Topic 3: Maintenance, Troubleshooting, and System Monitoring- System diagnostics
                  • 1. Alarm handling
                    • 2. Log analysis
                      - Backup and restore procedures
                      • 1. Configuration backup
                        • 2. System recovery
                          Topic 4: IP Office System Installation and Configuration- Initial system setup and licensing
                          • 1. License management and activation
                            • 2. System configuration basics
                              - Hardware and platform components
                              • 1. IP Office control units
                                • 2. Expansion modules and endpoints

                                  Avaya IP Office Configuration and Maintenance Sample Questions:

                                  1. Which method can be used for upgrading the voice prompts on the Embedded Voicemail?

                                  A) Embedded File Management in the Manager Application
                                  B) Embedded Monitoring Management
                                  C) External File Management in the System Status Application
                                  D) Voice Wizard in the Manager Application


                                  2. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

                                  A) System Monitor with default filters
                                  B) System Monitor with ISDN L3 filter options enabled
                                  C) SSA Snapshot
                                  D) Debug Manager on DTE port


                                  3. Which two email clients are supported for IP Office IMAP services? (Choose two.)

                                  A) MS Outlook
                                  B) Lotus Notes
                                  C) Lotus Messages
                                  D) Microsoft Office Communicator


                                  4. Which IP Office Small Community Networking (SCN) feature ran help free up VCM resources site when calling from one remote site to another remote site?

                                  A) Loop Start
                                  B) Direct Media Path
                                  C) Fast Start
                                  D) Silence Compression


                                  5. A customer wants use SIP endpoints in the future. VoIP settings are shown in the exhibit
                                  Which option will satisfy the customer's requirement?

                                  A) H.323 Auto-create Extn
                                  B) H.323 Auto-create User
                                  C) SIP Registrar Enable
                                  D) H.323 Gatekeeper Enable
                                  E) SIP Trunks Enable


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: B
                                  Question # 3
                                  Answer: A,B
                                  Question # 4
                                  Answer: B
                                  Question # 5
                                  Answer: C

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