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Instant Download Avaya : 6209 Questions & Answers as PDF & Test Engine
- Exam Code: 6209
- Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation Exam
- Updated: Aug 05, 2026
- No. of Questions: 53 Questions and Answers
- Download Limit: Unlimited
How much 6209 Exam Cost
The price of the 6209 exam is $125 USD.
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Certification Path
The Avaya Aura Contact Center CCT and Multimedia Implementation certification path includes only one 6209 certification exam.
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What is the duration of the 6209 Exam
- Length of Examination: 90 minutes
- Number of Questions: 60
- Format: Multiple choices, multiple answers
- Passing Score 67%
Avaya 6209 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Administration and Reporting | - Historical reporting and analytics - Real-time monitoring |
| Avaya Aura Contact Center Overview | - Contact Center architecture and components - Deployment models and server types |
| Design and Integration | - Network and licensing requirements - System integration with Avaya Aura platform |
| Contact Center Multimedia | - Outbound campaign management - Inbound multimedia contact types (email, IM, web, SMS, etc.) - Routing and prioritization mechanisms |
| Maintenance and Troubleshooting | - Issue resolution and recovery procedures - System diagnostics |
| Application Deployment | - Orchestration Designer usage - Configuration of multimedia services |
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