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Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: System Upgrades and High Availability | - Upgrade and resiliency features
|
| Topic 2: System Administration and Configuration | - Configuration management
|
| Topic 3: Maintenance and Troubleshooting | - Fault diagnosis and recovery
|
| Topic 4: Communication Server 1000 Architecture and Maintenance | - Communication Server 1000 platform architecture
|
| Topic 5: Networking and Routing | - Network configuration
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?
- A. Change Interzone to Best Quality
- B. Change Resource Type to Private
- C. Change Interzone Traffic to Best Bandwidth
- D. Change Zone Intent VTRK
Correct Answer: B 🗳️
A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. Their sales department is expanding and you have been asked to add Ave new telephones with the same capabilities as the existing telephones in the department.
Which programming command should you use to complete this task?
- A. Move from TN
- B. Copy from TN
- C. Move to DN
- D. Copy from DN
Correct Answer: B 🗳️
Click the Exhibit button.
Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?
- A. RLI 9
- B. call will not complete as dialed
- C. RLI 4
- D. RLI 2
- E. RLI 3
Correct Answer: C 🗳️
Which functionality do TIE trunks provide?
- A. allows an outside caller to dial a station on a PBX directory
- B. connects two different PBXs, whether In the same budding or farther away
- C. provide incoming or outgoing service only, and not a combination of incoming/outgoing connections
- D. connects a telephone companies' central office and the PBX of a customer
Correct Answer: B 🗳️
You are using Element Manager to program a Route List Index (RLI).
Which Electronic Switched Network (ESN) parameters must you define to be able to successfully program an RLI?
- A. Minimum number of route lists (MNRL)
- B. Routing Control (PTCL)
- C. Optimal Route (OPRT)
- D. Maximum number of route lists (MXRL)
Correct Answer: D 🗳️
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