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Avaya 78202T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Status, Troubleshooting and Alarm Management | 20% | - Alarm identification and resolution - Issue escalation procedures - Performance monitoring - Fault isolation and troubleshooting |
| Topic 2: Avaya IP Office Platform and Security Administration | 20% | - Security settings and policies - System administration and management - User and extension configuration - Platform architecture and components |
| Topic 3: Call Flow Configuration and System Monitoring | 20% | - System monitoring tools - Call routing and short codes - Voicemail and UCM configuration - Call behavior analysis |
| Topic 4: Data Backup, Restoration and System Upgrades | 20% | - Software and firmware upgrades - System recovery processes - Backup and restore procedures - Configuration management |
| Topic 5: Integrated System Logging and Network Diagnostics | 20% | - System logging and analysis - SSA and Monitor tools usage - Network and SIP diagnostics - Connectivity troubleshooting |
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. Which combination of licenses is required for an Avaya Communicator user to enable video conferencing?
A) Office Worker and Power User
B) Receptionist and Remote Worker
C) Basic User and Remote Worker
D) Power User and Receptionist
E) Basic User and Office Worker
2. Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)
A) IP Office Server Edition can support up to 2000 users without additional hardware.
B) IP Office Server Edition can be deployed as a standalone primary server or as a primary/secondary pair.
C) IP Office Server Edition requires an IP Office 500 V2 control unit to support SIP trunks.
D) IP Office Server Edition is a hardware-based solution.
E) IP Office Server Edition cannot be upgraded to the Select version.
3. Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Select three.)
A) Receptionist
B) Basic User
C) Remote Worker
D) Teleworker
E) Office Worker
F) Power User
4. Which two statements correctly describe the mandatory requirements to set up a Small Community Network (SCN) consisting of four IP500v2 control units, which must adhere to specific guidelines for seamless integration? (Choose two.)
A) The total number of users within the Small Community Network must not exceed 500 for efficient management.
B) The extension, user, and group numbering on each system must be unique to avoid conflicts.
C) Combo Cards are required in all systems to ensure compatibility.
D) The user and group names on each system must be unique for easy identification.
E) The underlying network must be configured as a flat layer 2 subnet for optimal performance.
5. Refer to the Exhibit.
A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of "Service" is checked, which resource is used?
A) the IP_Office_Alarms file in the Manager application installation directory
B) the IP_Office_Alarms file in the Admin Lite in the folder \snmp_mibs\IPOffice\
C) the Help button in Manager
D) the IP_Office_Alarms file in the Admin CD in the folder \snmp_mibs\IPOffice\
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B,C | Question # 3 Answer: A,C,D | Question # 4 Answer: B,D | Question # 5 Answer: D |

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