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BCS PC-BA-FBA Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Business Analysis Process Model | 10% | - Defining the solution - Investigating the situation - Analysing needs |
| Stakeholder Analysis and Management | 10% | - Power/interest matrix - Identifying stakeholders - Communication and engagement strategies |
| Making the Business Case | 10% | - Feasibility assessment - Structure of a business case - Costs, benefits and risks |
| What is Business Analysis | 5% | - Role and responsibilities of the business analyst - Business change lifecycle - Definition and purpose of business analysis |
| Investigation Techniques | 15% | - Document analysis, questionnaires - Interviewing, workshops, observation - Advantages and disadvantages of each method |
| Strategic Context | 7.5% | - Critical Success Factors and KPIs - Vision, mission, objectives and strategy - PESTLE, SWOT, VMOST analysis |
| Competencies of a Business Analyst | 2.5% | - Business knowledge and techniques - Personal and professional skills |
| Modelling Business Processes | 15% | - Process modelling notation - POPIT framework - Business Activity Model (BAM) |
| Defining Requirements | 15% | - MoSCoW prioritisation - Requirements documentation - Categories of requirements |
BCS Foundation Certificate in Business Analysis V4.0 Sample Questions:
A company provides a help desk facility to support users of their computer software.
How would the provision of this facility be classified on their value chain?
- A. As a Service activity.
- B. As a Technology Development activity
- C. As an Inbound Logistics activity
- D. As a Sales and Marketing activity
Correct Answer: A 🗳️
Which of the following is likely to be an input into the Analysing the Needs' stage of the business analysis process model?
- A. Validated requirements document
- B. The business case
- C. Shortlist of business options.
- D. Agreed business activity model
Correct Answer: D 🗳️
Which of the following BEST describes the cause of a bottleneck in a business process?
- A. A step where one actor passes the process to another actor.
- B. A number of related steps that are carried out by different actors.
- C. A mismatch between the capacities of related process steps
- D. An unnecessary step or steps in a sequence of process steps.
Correct Answer: C 🗳️
Cars, trucks and motorbikes are all types of vehicle.
What structure could be used on a class model to model this
- A. The <> construct
- B. Association class
- C. Generalisation
- D. Exclusivity relationship
Correct Answer: C 🗳️
The following is a list of statements concerning investigation techniques a. Questionnaires are an effective way of developing rapport with the business users.
b. Workshops are an effective way of obtaining user buy-in and acceptance.
c. Protocol analysis involves following a user for a period to find out what they do.
d. Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?
- A. Statements a and d are incorrect, statements b and c are correct
- B. Statements b and c are incorrect, statements a and d are correct.
- C. Statements a and c are incorrect, statements b and d are correct.
- D. Statements c and d are incorrect, statements a and b are correct.
Correct Answer: C 🗳️
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