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BlackBerry 10 Support Specialist Sample Questions:

1. What can be pushed by the BlackBerry Device Service (BDS) which will configure and automate the work email setting on the BlackBerry Tablet/smartphone?

A) An email profile
B) An IT policy rule
C) Outlook for Blackberry Tabled smartphone
D) Software Configuration

2. What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?

A) Power on/off the device
B) Answer a phone call
C) Adjust the Volume up/down
D) Launch an application (shortcut key)

3. When the customer opens a new application, previously running applications are no longer seen. What is most likely happening in this scenario?

A) The Active Screen only displays four running applications. If there are five or more applications active, a second Active Screen is launched to display the additional. Swipe left to right to reveal the additional Active Screen.
B) The Active Screen only displays four running applications full size. If there are five or more applications active, the icons are shrunk to allow additional applications to be shown.
C) The Active Screen only displays four running applications. If a fifth application is opened, the oldest running application is closed to make room on the display.
D) The Active Screen only displays four running applications. If there are five or more applications active, swipe from the bottom of the screen up to reveal additional running applications.

4. What is the name of the Blackberry desktop client for BlackBerry 10 (BB10)?

A) BlackBerry Desktop Manager for BB10
B) Device Manager
C) WebDesktop
D) BlackBerry Link

5. What server setting can prevent a BlackBerry Device Service (BDS) user from using data services when the smartphone/tablet is using network roaming?

A) No payment information listed on the server
B) Multiple Smartphones/Tablets enabled
C) The Roaming IT policy rule
D) Going over the data usage quota

Solutions: