Genesys GE0-807 Exam Syllabus Topics:

Reference: https://genbin.genesys.com/old/resources/training/certification/ExamStudyGuide-807-SIP8-v1.pdf

What is the duration, language, and format of Interaction Center Certified Engineer Bootcamp 2018 ICCE-201-02

• The passing scores for Genesys Certification exams are based on a point scaling method generally used in the industry. When you register for the exam on webassessor.com, the passing score for your exam will be reflected in the exam information.
• The type of questions is Multiple Choice, Multi Select, True/False and matching questions.
• There is a time limit of 120 minutes for the exam.
• This exam is offered in only English.

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Understanding technical and functional aspects of Configuring Call Flows

The following will be discussed in Genesys GEO-807 exam dumps:

• Email Profiles
• Queue Operations
• Default Auto Attendant set of menus and operations
• Structure of a Node
• Overview of Interaction Attendant user interface
• Manage Voice Prompts
• Schedule Configuration
• Email Operations
• Standard Inbound Operations
• Create and configure operations that comprise an Interaction Attendant menu
• Email Schedules
• Publish, import, and export a new Interaction Attendant configuration
• Recognize and use the files and storage structure used by the Interaction Attendant
• Overview of Default Profile
• Overview of Default Schedule
• Overview of Custom Profiles