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HRCI aPHR Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Employee Relations22%- Support employee engagement and retention
  • 1. Support employee recognition initiatives
    • 2. Assist with communication programs
      - Support workplace compliance and safety
      • 1. Support health and safety programs
        • 2. Assist with policy communication
          Topic 2: Compensation and Benefits18%- Support benefits administration
          • 1. Assist with benefits enrollment and changes
            • 2. Explain benefit plans to employees
              - Support compensation administration
              • 1. Maintain compensation records
                • 2. Assist with payroll processing and verification
                  Topic 3: HR Operations22%- Support HR processes and procedures
                  • 1. Assist with onboarding and offboarding activities
                    • 2. Process HR transactions and requests
                      - Comply with employment laws and regulations
                      • 1. Maintain employee records and documentation
                        • 2. Understand federal/state/local compliance requirements
                          Topic 4: Learning and Development16%- Support performance management processes
                          • 1. Support career development discussions
                            • 2. Assist with performance appraisal administration
                              - Support training and development activities
                              • 1. Coordinate training sessions and materials
                                • 2. Maintain training records
                                  Topic 5: Recruitment and Selection22%- Support recruitment activities
                                  • 1. Assist with job description development
                                    • 2. Source candidates and review applications
                                      - Support selection processes
                                      • 1. Coordinate interviews and assessments
                                        • 2. Assist with offer preparation and acceptance

                                          HRCI Associate Professional in Human Resources Sample Questions:

                                          Which should trainers match metrics with when training?
                                          Response:

                                          • A. Standardized scores
                                          • B. Employer expectations
                                          • C. Established goals
                                          • D. Trainee personalities
                                          Reveal Solution  Discussion  0

                                          Correct Answer: C  🗳️

                                          Mary has never before had an employee who caused a physical fight with another employee. The policy in her organization calls for progressive discipline. Mary isn't sure if she should just give the employee a warning or terminate him immediately.
                                          What would you recommend?
                                          Response:

                                          • A. It is hard for someone to start a fight by themselves. Both employees should be written up, skipping the oral warning step of progressive discipline.
                                          • B. It depends on how other aggressive behavior has been treated in the past. Even though there have not been fights per se, the employee treatment should be guided by history.
                                          • C. Violent behavior of any kind is justification for immediate dismissal. Even if there is no policy that says violence can result in immediate termination, that is how this situation should be handled.
                                          • D. This is the reason people should learn self-defense. When someone is defending themselves, there should be no reason for employer-imposed discipline. The aggressive employee should be given a written warning, though.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: C  🗳️

                                          MaryLou has decided that she will give a presentation at her professional association chapter's annual conference, based on the best practices her marketing department uses. She expects to have anywhere from 150 to 300 attendees at her breakout session.
                                          Which of the following instructional methods would be best for MaryLou to use?
                                          Response:

                                          • A. Demonstration
                                          • B. Presentation
                                          • C. Group discussion in pairs
                                          • D. Case study
                                          Reveal Solution  Discussion  0

                                          Correct Answer: B  🗳️

                                          The two broad categories of reporting methods are:
                                          Response:

                                          • A. Radio and Internet
                                          • B. Government and private sector
                                          • C. Written and oral/visual
                                          • D. Senior executive and first-level supervisor
                                          Reveal Solution  Discussion  0

                                          Correct Answer: C  🗳️

                                          An employee in Cortez's organization came to him and suggested that she and her co-worker could consolidate their duties into one job and each work part-time. What is this arrangement known as?
                                          Response:

                                          • A. Double duty
                                          • B. Job sharing
                                          • C. Impossible
                                          • D. Part-time jobbers
                                          Reveal Solution  Discussion  0

                                          Correct Answer: B  🗳️

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