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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. A customer requires a solution which can capture, integrate, and maintain technical and financial information about IT components throughout the lifecycle - from planning and procurement, to deployment and maintenance, through end of life and disposal. Which solution is appropriate for this requirement?

A) Asset Management for IT
B) Capacity Management for IT
C) Change and Configuration Database Management
D) Service Request Management

2. What are three valid delivery models for the IBM SmartCloud Control Desk? (Choose three)

A) VM Image
B) On-premise traditional install
C) Google Cloud
D) Infrastructure as a Service
E) Software as a Service
F) Amazon Cloud

3. A customer is planning to implement IBM SmartCloud Control Desk to automate incident and problem management processes. The solution will be offered as a service to external customers and they want to negotiate individual terms, conditions, and service prices with each company as well as provide monthly billing. What does the customer have to purchase in order to implement this solution?

A) IBM SmartCloud Control Desk for Managed Service Providers licenses
B) IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Internal Service Providers licenses
C) IBM SmartCloud Control Desk and IBM SmartCloud Control Desk for Managed Service Providers licenses
D) IBM SmartCloud Control Desk for Internal Service Providers licenses

4. A customer has two requirements;
1.Rapid integration of IBM Tivoli Asset Management for IT with asset inventory and system management tools
2.Integration and normalization of data from disparate systems into one central repository.
Which product addresses both of these requirements?

A) IBM Tivoli Monitoring Agent Builder
B) IBM Tivoli Service Automation Manager
C) IBM Tivoli Integration Composer
D) IBM SmartCloud Control Desk

5. A customer is planning to implement IBM SmartCloud Control Desk using IBM WebSphere Network Deployment and IBM DB2 as a middleware on an AIX operating system. Due to an expected number of concurrent user sessions, the customer is planning for three IBM WebSphere nodes and a single IBM DB2 node running on separated systems.
What should be recommended in case the customer needs a highly available configuration?

A) install IBM WebSphere and IBM DB2 on a PowerHA (formerly HACMP) cluster
B) switch the OS platform from AIX to Linux
C) install IBM DB2 on a PowerHA (formerly HACMP) cluster
D) double the number of IBM WebSphere and IBM DB2 nodes

Solutions: