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Instant Download Microsoft : MB2-185 Questions & Answers as PDF & Test Engine

MB2-185
  • Exam Code: MB2-185
  • Exam Name: Microsoft CRM Customization v.1.2
  • Updated: Sep 18, 2026
  • No. of Questions: 154 Questions and Answers
  • Download Limit: Unlimited
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Microsoft MB2-185 Exam Syllabus Topics:

SectionObjectives
Topic 1: Solutions and Deployment- Solution management
  • 1. Managed vs unmanaged solutions
    • 2. Packaging and deployment concepts
      Topic 2: Microsoft Dynamics CRM Platform Fundamentals- CRM architecture and components
      • 1. System vs custom entities
        • 2. Core CRM entities and data model
          Topic 3: Data Management- Data import and export
          • 1. Duplicate detection
            • 2. Data migration tools
              Topic 4: Business Process Automation- Workflows
              • 1. Workflow rules and logic
                • 2. Business process flows (legacy CRM concepts)
                  Topic 5: Customization and Configuration- System configuration
                  • 1. Security roles and privileges
                    • 2. Business units and teams
                      - Entity customization
                      • 1. Fields and data types
                        • 2. Relationships (1:N, N:N)
                          • 3. Forms and form customization

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