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Instant Download Nokia : SDM_2002001050 Questions & Answers as PDF & Test Engine

SDM_2002001050
  • Exam Code: SDM_2002001050
  • Exam Name: SDM Certification - NI
  • Updated: Aug 04, 2026
  • No. of Questions: 160 Questions and Answers
  • Download Limit: Unlimited
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Nokia SDM_2002001050 Exam Syllabus Topics:

SectionObjectives
Service Delivery Management (SDM)- Customer and Stakeholder Management
  • 1. Customer acceptance milestones
    • 2. Stakeholder communication
      - Service Delivery Lifecycle
      • 1. Design and transition of services
        • 2. Operational service delivery
          Risk and Change Management- Change Control Process
          • 1. Approval workflows
            • 2. Baseline change management
              - Risk Identification and Mitigation
              • 1. Project risk assessment
                • 2. Contingency and impact analysis
                  Project Management & Delivery- Project Planning and Execution
                  • 1. Project Scope and Delivery Governance
                    • 2. Project Management Plan
                      - Procurement and Supply Chain Management
                      • 1. Contract and procurement lifecycle
                        • 2. Third-party sourcing and selection

                          Nokia SDM Certification - NI Sample Questions:

                          1. You are under enormous pressure from the Customer to recover from delays in the rollout which were not created by NSN only. Top NSN Management is also pushing you to "think out of the box" and speed up installations. What's the best way to proceed?

                          A) Instruct the installation teams to make "fast track" antenna line installations, put the sites on air and come back later for clean up.
                          B) Demand Installation Teams to work in 3 shifts temporarily and meet the targets. Later on come back for clean up.
                          C) Request more teams to make a work force even if they have a history of bad performance. The situation is critical and requires concessions.
                          D) Combine all alternatives that you can identify, list the risks in terms of impact to cost, quality and acceptance.Share the plan and get "buy-in" from CT head.Try to minimize the risks and execute the plan.


                          2. Which of these Key Performance Indicators (KPI) supports the identification of possible cost overruns?

                          A) Site Invoice Lead Time (SILT).
                          B) Rollout Accuracy (RA).
                          C) Project Cost Adherence (PCA).
                          D) Project Asset Rotation Days (PARD).


                          3. Who is accountable in a project for implementing KPI monitoring processes?

                          A) Process & Tools Specialist
                          B) CT F&C
                          C) Project Manager
                          D) Care Manager


                          4. What is the duration of a Short Term Planning (STP) period?

                          A) 1 Quarter.
                          B) 6 Months.
                          C) 1 Month.
                          D) 1 Year.


                          5. What are the correct planning horizons for short-term and long-term resource planning?

                          A) Short-term: 2 weeks, long-term: 6 months
                          B) Short-term: 12 weeks, long-term: 12 months
                          C) Short-term: 8 weeks, long-term: 13 months
                          D) Short-term: 4 weeks, long-term: 8 months


                          Solutions:

                          Question # 1
                          Answer: D
                          Question # 2
                          Answer: A
                          Question # 3
                          Answer: C
                          Question # 4
                          Answer: B
                          Question # 5
                          Answer: C

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