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Nokia SDM_2002001030 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| SDM Solution Overview | 20% | - Subscriber Data Management concepts - SDM deployment models and use cases - NSOP architecture and components |
| Installation & Configuration | 25% | - Database and storage configuration - NSOP software installation procedures - Basic and advanced configuration settings |
| Operations & Maintenance | 15% | - Performance optimization and troubleshooting - Backup, restore and upgrade procedures - Monitoring, logging and fault management |
| Security & Compliance | 10% | - Access control and authentication - Data privacy and regulatory compliance |
| Network Planning & Design | 30% | - Capacity and dimensioning principles - Interworking with core network elements - High availability and redundancy design |
Nokia SDM Certification - PS NSOP Sample Questions:
Proposed changes from a Change Management process always require a new or revised:
- A. Estimation of changes to cost, Schedule and resource plan.
- B. Cost baseline.
- C. Procurement plan.
- D. Network Operations team organization.
Correct Answer: A 🗳️
What is the approach and the methodology preferred by PS to ensure the optimal running of Network Operations in Outsourcing deals?
- A. Apply the BM functions of Operation Model to set-up SLA & OLA and apply the Operations Functions to set-up and organize processes and tools.
- B. Reuse the gained experiences based on worldwide best practice to set up or transform the organization, processes and tools.
- C. Transformation plan based on the Operations Model.
- D. Employ a model based on the best practice from experience gained in other projects.
Correct Answer: C 🗳️
In an outsourcing deal what activity is the assessment and verification of all customer information relevant for NSN to build its technical and commercial solution for a deal prior to contract signing?
- A. Contract Negotiation.
- B. Due Diligence.
- C. Discovery Period.
- D. Joint Evaluation.
Correct Answer: B 🗳️
What is the impact to the CBL contingency due to the identification of new operational risks?
- A. Change Management process must be triggered.
- B. New Cost Baseline must be approved by Revenue Recognition Board.
- C. Reduction of Gross Margin.
- D. Cost per Site will increase.
Correct Answer: C 🗳️
How would you ensure the GNOC has 24x7 management support?
- A. Organize the shift by taking into account the experience of the Team Leaders and engineers. Ensure you have constant communication with the Team Leader in case it is necessary for you to manage the team.
- B. Have Process Owners and/or Team Leaders take on escalation management roles and delegate some of your responsibilities to them to test their capability.
- C. Ensure that the Team Leader knows all the managers who can support in case of escalation. Ensure in any case you can manage 24x7 all the management tasks assigned to you and ensure your availability.
- D. Assign tasks and define process's Owners. Provide the Team Leaders with the right management contact names who might provide support in case needed. Delegate all the responsibility to them when you are present at the NOC.
Correct Answer: B 🗳️
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