The 920-804 exam, officially titled Nortel technology standards and protocols for converged networks, is the qualifying test for the NCSE (Nortel Certified Support Expert) certification from Nortel, a credential at the Associate / Foundation level. Passing it proves you have the skills employers look for in certified professionals, and it can also support progress toward related credentials such as 920-803, 920-805, 920-806.

The Nortel technology standards and protocols for converged networks exam gives you 90 minutes to work through 72 questions. That is a steady pace with little room for second-guessing, so train yourself to read each question once, flag the difficult ones, and keep moving. Before exam day, sit at least two full timed sessions in the Lead2Passed test engine — when the clock feels familiar, it stops being a threat.

You need 70% to pass, and the official registration fee is Retired, no longer available. Fall short and you pay that fee in full again for every retake, which makes solid preparation the cheaper option by far. Work through the Lead2Passed practice questions until you score comfortably above the passing mark, then book your seat.

None; foundation-level exam for NCSE track Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page.

You can book your 920-804 exam through any of these official registration channels:

• Retired

The exam is delivered as Computer-based testing at authorized centers (before retirement), so you can pick the option that fits your schedule when you book.

Nortel recommends the following training for Nortel technology standards and protocols for converged networks candidates:

• Nortel Converged Networks Fundamentals

Pair that training with the 72 practice questions from Lead2Passed and you can check your readiness topic by topic before exam day.

Yes. Lead2Passed offers a free PDF demo for the Nortel technology standards and protocols for converged networks exam so you can judge the quality of our questions and answers before paying anything. Every purchase also comes with 365 days of free updates, and once that period expires you can extend your update service at a 50% discount.

Your purchase is protected by a 100% money-back guarantee. If you sit the corresponding 920-804 exam within 60 days of buying and do not pass, send us a scan of your exam enrollment slip together with your official Score Report (PDF) within 2 days of the exam date — the candidate name must match the payer's name — and we will process your full refund within 7 days. Please note that exams taken within 3 days of purchase, materials downloaded without ever sitting the exam, free products, and expired orders are not covered. If you would rather not have a refund, you can exchange your order for two exam products of equal value, free of charge, and keep the update service on your original purchase.

Delivery is instant: your files are emailed to you within one minute of payment and can also be downloaded directly, with no limit on the number of computers you install them on. If nothing has arrived within 2 hours, contact our customer service team and we will sort it out.

The Nortel technology standards and protocols for converged networks syllabus is organized into 5 domains. The main areas include Transport & Application Layer Protocols (20%), Network Management & Troubleshooting (10%), and Converged Network Technologies (25%). Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.