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Oracle 1Z0-1034-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| B2C Service Architecture and Fundamentals | - Oracle B2C Service (Service Cloud) architecture overview
|
| Development and Scripting | - B2C Service scripting and APIs
|
| Data Management and Customization | - Data objects and schema customization
|
| Deployment and Troubleshooting | - Configuration lifecycle management
|
| Security and Access Control | - Authentication and authorization
|
| Integration Concepts | - Integration approaches
|
Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:
Starting from Reference Implementation, your client wants to edit the look, feel, and function of the Answer Detail page. Specifically, the customer wants to add a global banner, remove the Answer Feedback widget, and alter the look and feel of the answer content.
Which three files should you modify?
- A. standard.ess
- B. AnswerFeedback.php
- C. detail.php
- D. AnswerFeedback.widget
- E. site.ess
- F. site.php
- G. standard.php
Correct Answer: C,F,G 🗳️
You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.
- A. A mobile page set mapping has not been enabled.
- B. The pre_age_render hook Should Set the USER_AGENT cookie.
- C. Cookies are required for Custom Portal.
- D. The post_page_render hook should set the user agent cookie.
- E. The login_required attribute of the Page metatagshould be set to false.
Correct Answer: E 🗳️
What two menu objects can be edited by the Customizable Menus component as part of configuration and on-going administration activities?
- A. CustomObject Menu fields
- B. Custom Fields (Menu type)
- C. Custom Object Menu-ONLY objects
- D. Standard Countries object
- E. Standard State/Province object
- F. Standard Incident Status object
Correct Answer: B,F 🗳️
After a recent edit to the Support Home page, your client notices that Analytics is showing a massive drop in visits being recorded.
Which edit caused the reporting change?
- A. The default mapping is missing or incorrect.
- B. The post_report_get_data hook is missing or incorrect.
- C. The pre_paga_render hook is missing or incorrect.
- D. The click_stream attribute is missing or incorrect.
- E. The pre_report_get_data hook is missing or incorrect.
Correct Answer: C 🗳️
In which three ways can a user session end in the Oracle B2CService customer portal?
- A. Theuser closes all browser Instances associated with the session.
- B. By default, the session expires in 15 minutes.
- C. The user logs out of the customer portal.
- D. The user logs out of the customer portal admin panel.
- E. The user opens another interface's customer portal on the same site.
Correct Answer: A,D,E 🗳️
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