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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. The business intends to use the same action flow template with the desired flow pattern for all the credit card actions.
What do you configure to implement this requirement?

A) Output template
B) Dynamic template
C) Email treatment
D) File template

2. Using Pega Customer Decision Hub, a mobile company transitions from a one-to-many to a one-to-one marketing approach. The company is introducing a new data plan.
Which two channels can the company use to present the new data plan to a customer? (Choose Two)

A) Chatbot
B) Retail store
C) Billboard
D) Television

3. HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.

4. U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

A) Similar customers have rejected the offer.
B) Similar customers have purchased other offers.
C) Similar customers have ignored the offer.
D) Similar customers have shown interest in the offer.

5. U+ Bank recently introduced a new credit card offer, Platinum Plus, for its premium customers. As the bank has some financial targets to meet, the business has decided to boost the Platinum plus card.
As a decisioning consultant, how can you ensure that the Platinum Plus offer is prioritized over other offers?

A) Increase the action value of the Platinum Plus card.
B) Increase the context weight of the Platinum Plus card.
C) Increase the business weight of the Platinum Plus card.
D) Increase the starting propensity of the Platinum Plus card.

Solutions: