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Instant Download SAP : C_C4HCX Questions & Answers as PDF & Test Engine
- Exam Code: C_C4HCX
- Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
- Updated: Sep 17, 2026
- No. of Questions: 82 Questions and Answers
- Download Limit: Unlimited
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SAP C_C4HCX Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SAP Customer Experience Architecture | - Composable enterprise and CX strategy - SAP CX solution integration landscape - End-to-end CX architecture principles |
| Topic 2: Security and Identity Management | - Authentication and authorization concepts - Data protection and compliance in CX solutions |
| Topic 3: SAP Sales Cloud & Service Cloud | - Omnichannel engagement scenarios - Customer service management processes - Sales process automation and CRM capabilities |
| Topic 4: SAP Commerce Cloud | - Product content and catalog management - Extension and integration mechanisms - Storefront and personalization concepts |
| Topic 5: SAP Marketing Cloud | - Personalization and journey orchestration - Campaign management and orchestration - Customer data and segmentation |
| Topic 6: Integration and Extensibility | - API management and event-driven architecture - SAP Integration Suite concepts - Extensibility options in SAP CX solutions |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
What are some of the Generative Al features available in SAP Sales Cloud Version 2?
Note: There are 3 correct answers to this question.
- A. Lead Booster
- B. Lead Scoring
- C. Email Draft Recommender
- D. Call Lists Generator
- E. Account Synopsis
Correct Answer: A,C,E 🗳️
Which of the following subprocesses are part of the Recruit to Retire (total workforce management) process?
Note: There are 3 correct answers to this question.
- A. Hire to Retire
- B. Travel to Reimburse
- C. External workforce
- D. Avoid unplanned downtime
- E. Guided buying
Correct Answer: A,B,C 🗳️
What are some SAP recommended guiding principles to achieve clean core operations?
Note: There are 3 correct answers to this question.
- A. Establish regular housekeeping tasks and procedures.
- B. Establish an organizational structure, technical foundation, and transformation methodology for clean core.
- C. Establish release management.
- D. Define roles and responsibilities as part of a process transformation office.
- E. Integrate clean core practices in the end-to-end value process chain.
Correct Answer: B,C,D 🗳️
What features does SAP API Management offer?
Note: There are 2 correct answers to this question.
- A. Providing comprehensive analytics capabilities to understand the various patterns of API consumption
- B. Enabling seamless extensibility through an open event-based message exchange platform (event-driven architecture)
- C. Exposing data with external ecosystems to generate new revenue streams (data as a service)
- D. Implementing new code-based APIs to various back ends (SAP cloud/on premise, third party)
Correct Answer: A,C 🗳️
Which tools could you use in SAP Emarsys Customer Engagement to show different content to female and male contacts in a single email campaign?
Note: There are 3 correct answers to this question.
- A. Manage optional content
- B. Personalization rules
- C. Block targeting
- D. Emarsys Scripting Language
- E. Predict recommendation settings
Correct Answer: A,B,D 🗳️
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