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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Design | 19% | - Security, sharing, and access design - Design scalable, maintainable solutions - Account and contact models for education |
| Topic 2: Analytics and Reporting | 7% | - Reports, dashboards, and analytics for education - Leverage Salesforce reporting features |
| Topic 3: Integration and Data Management | 16% | - Data quality, deduplication, governance - Integration methods and tools - External systems and third-party apps |
| Topic 4: Domain Expertise | 18% | - Recruitment, admissions, student experience, advancement, alumni relations - Education industry processes and needs - Education Cloud capabilities and use cases |
| Topic 5: Education Data Architecture (EDA) | 22% | - Relationships, data integrity, extending EDA - EDA data model, standard and custom objects - Data migration and integration considerations |
| Topic 6: Implementation Strategies and Best Practices | 18% | - Change management and adoption - Configuration vs customization - Project lifecycle: plan, gather requirements, design, build, test, deploy, optimize |
Salesforce Certified Education Cloud Consultant Sample Questions:
1. The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?
A) experience Cloud
B) Salesforce Engage
C) Salesforce Inbox
D) social Studio
2. Why might key stakeholders participate in a Center of Excellence?
A) It ensures feature requests will be implemented.
B) It ensures data is owned by one group.
C) It standardizes the data definitions.
3. A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide training space for advisors. The university needs access to some of the data from the production org for the advisor training.
Which two types of sandboxes meet this use case?
Choose 2 answers
A) Developer Pro Sandbox
B) Full Sandbox
C) Developer Sandbox
D) Partial Sandbox
4. A university is migrating from its Education Data Architecture org to Education Cloud.
Which consideration should the consultant discuss with the university?
A) Education Cloud uses the Administrative Account model
B) Education Cloud uses Person Accounts.
C) Education Cloud uses the Household Account model.
5. A university has hired a consultant to advise on its technology and data strategy.
Which tool should the consultant leverage?
A) Insights Platform Data Integrity
B) Program Management Module
C) Data Maturity Model
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B,D | Question # 4 Answer: A | Question # 5 Answer: C |
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