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Apple 9L0-415 Exam Syllabus Topics:

Apple OS X Support Essentials 10.9 Sample Questions:

1. How can you encrypt a disk without losing its contents?

A) From the Finder, you can encrypt a disk without losing its contents by secondary (or Control-) clicking the disk and then choosing Encrypt from the shortcut menu.
B) From the "Connect to Server" dialog in the Finder, you canconnect to:
Apple File Protocol (AFP)
Server Message Blocks/Common Internet File System (SMB/CIFS)
SMB2
Network File System (NFS)
Web-based Distributed Authoring and Versioning(WebDAV)
File Transfer Protocol (FTP) network file services
C) Though Spotlight indexes file and folder permissions, it allows other users to search the contents of locally attached nonsystem volumes when ownership is ignored on thosevolumes.
D) The Archive option in the Finder creates compressed zip archive files.

2. On your OS X Mountain Lion computer, you want the Finder to display filename extensions by default. How can you configure this setting from the Finder?

A) Select any file icon, and choose Get Info from the File menu. In the Info window, click the disclosure triangle next to Name & Extension, deselect the option "Hide extension," and click Change All.
B) Choose Preferences from the Finder menu, click Advanced, and select the option "Show all filename extensions."
C) Choose Show View Options from the View menu, and select the option "Show all filename extensions."
D) Control-click anywhere on the Desktop, select Preferences from the pop-up menu, click Advanced, and select the option "Show all filename extensions."

3. If DHCP is specified as the configuration for a TCP/IP connection and no DHCP service is available, the device automatically selects a random IP address in the 169.254.xxx.xxx range. It checks the local network to ensure that no other network device is using the randomly generated IP address before it applies the IP address. In most cases, though, this addressing isn't normal, and it's often indicative of a problem with DHCP services.

A) How do you engage Quick Look? Which applications support it?
B) How do you share printers with other users?
C) How can you encrypt a disk without losing its contents?
D) How do network devices acquire and use self-assigned TCP/IP addresses?

4. A Safe Boot performs the following permanent actions:attempting to repair the system volume structure, deleting system KEXT caches, and deleting font caches.

A) Which changes are made when OS X Safe Boots?
B) How can you acquire the OS X Mavericks installer?
C) What does the master password do?
D) Where are the keychain files stored?

5. Why does the Finder hide certain folders at the root of the system volume?

A) The firmware initializes the Mac computer's hardware andlocates the booter file on a system volume. The Power-On Self-Test (POST) checks for basic hardware functionality when the Mac powers on.
B) The Finder populates the Network folder using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources inside the Network folder, and service discovery zones or workgroups appear as folders.
Any currently connected servers also appear in the Network folder.
C) The Finder hides traditional UNIX resources from average users because they don't need to have access to those items. If users need access to these UNIX items, they can access them from Terminal.
D) The Disk Utility Verify and Repair feature is used to verify or repair the partition scheme and directory structure of a volume. These elements contain the information used tolocate files and folders on the volume.

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