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Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Networking and Connectivity | - Network services
|
| Topic 2: Troubleshooting and System Management | - macOS startup process and boot issues
|
| Topic 3: User Accounts and Permissions | - User account management
|
| Topic 4: Applications and System Services | - Application troubleshooting
|
| Topic 5: File Systems and Storage | - Disk management
|
| Topic 6: Security and Updates | - Software updates
|
Apple OS X v10.8 Troubleshooting Sample Questions:
A customer with an administrator account finds that she cannot access the Downloads folder in her home directory. The Finder displays the message:
"The folder "Downloads" can't be opened because you don't have permission to see its contents." How can the customer quickly and easily correct these permissions issues with her Downloads folder?
- A. Select the Downloads folder in the Finder, then choose Get Info in the file menu. The folder permission can then be changed back to Read & Write in the Sharing & Permissions section.
- B. Erase the hard disk and restore from a Time Machine backup.
- C. Open the Disk Utility and select repair disk permissions.
- D. Startup in Single User mode and use command line tools to correct the permissions.
Correct Answer: A 🗳️
Tony just opened the box of a brand new MacBook Air. He would like to create a new iCloud account for this Mac. How can he quickly accomplish this goal?
- A. He can create a new OS X user, then open System Preferences > User & Groups > Click on the Create Apple ID button.
- B. He can only create a new iCloud account onIOSdevices, so he must create the account on an iPhone, iPad, or iPod touch.
- C. He can create a new iCloud account during initial setup using the Create a Free Apple ID button.
- D. He can create a new OS X user, then launch Safari and go to iCloud .com to create an account.
Correct Answer: C 🗳️
Chad decides to encrypt his existing Time Machine backup on an external disk. How should he proceed?
- A. Use the Time Machine preferences to re-select the backup disk then select the "Encrypt backup disk checkbox.
- B. Erase the disk using the Disk Utility then start a new Time Machine backup.
- C. Enable FileVault 2 on the startup disk to automatically encrypt the Time Machine backup.
- D. Get info on the Time Machine backup disk then select the "Enable encryption" checkbox.
Correct Answer: A 🗳️
A user moves a file into a folder named "my stuff" and sees this message:
"You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
This means the user's folder permissions to "my stuff" have been set to
- A. Read & Write
- B. Execute only
- C. Read only
- D. Write only
Correct Answer: D 🗳️
If a customer needs to change the permissions of a file to Read-only for all users, what is the recommended method?
- A. Always use command line tools to adjust file permissions.
- B. Place the file into a folder, then change folder permissions to read only using the Sharing & Permissions pop-up menu in the folders Get Info window.
- C. Use Repair Disk Permissions in the Disk Utility to adjust the file's permissions.
- D. Use the Sharing & Permissions pop-up menu in the file's Get Info window to choose read only for all users.
Correct Answer: D 🗳️
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