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Salesforce AP-207 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Salesforce Energy & Utilities Cloud Capabilities | - Core platform capabilities
|
| Energy and Utilities Industry Fundamentals | - Energy and utilities business processes
|
| Integration and Data Management | - Data management
|
| Metering, Billing, and Usage Management | - Meter data handling
|
| Customer Engagement and Experience | - Digital customer experience
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?
- A. Contract
- B. Premise
- C. Account
- D. Asset
Correct Answer: C 🗳️
A multinational energy company distributes energy to several countries with different tariffs. For their Energy and Utilities Cloud implementation, they want to allow each country only to have access to its respective price.
How can this be done with Industries CPQ?
- A. One Price List should be configured for each country, and Context Rules need to be configured to make the Price List eligible only for its respective country.
- B. One Price List should be configured for each country, and Advanced Rules need to be configured to make the Price List eligible only for its respective country.
- C. One Price Book should be configured for each country, and Advanced Rules need to be configured to make the Price Book eligible only for its respective country.
- D. One Price Book should be configured for each country, and Context Rules need to be configured to make the Price Book eligible only for its respective country.
Correct Answer: A 🗳️
Two people own one home. They have different preferences for receiving notifications. One wants texts and emails, while the other prefers emails only. h How and where can the energy company hold this information?
- A. Create a custom object associated with the Account with notification preferences.
- B. Extend the Service Account object with new fields for notification preferences.
- C. Use the existing notification preference fields in the Party object.
- D. Extend the Account, Contact, and Relationship objects with new fields for notification preferences.
Correct Answer: C 🗳️
An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.
What is the recommended way to design it in Energy and Utilities Cloud?
- A. A picklist attribute can be configured and associated to the base object type.
- B. A Velocity Picklist can be configured and related to Produc12 object
- C. A picklist field can be added to the Prodoct2 object
- D. A picklist attribute can be configured and associated to each product individual^
Correct Answer: C 🗳️
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Which are the two essential deployment steps for migrating Utilities Self Serve Portal from one org to another?
Choose 2 answers
- A. Create an Experience cloud site to set up a sample digital experience site on your target org.
- B. Create customer community user profiles for the Utilities self-serve portal.
- C. Set up Utilities self-serve templates on your target org.
- D. Select Self-Serve Portal components from the Energy and Utilities Cloud industry Process Library.
Correct Answer: A,C 🗳️
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