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Salesforce Certified Slack Consultant Sample Questions:

1. Your client mentions that employees are looking for a way to get asynchronous, easy to understand and regularly scheduled content so they can learn more about Slack as they use it.
What is the best learning solution to support your client's employees?

A) Create and share a one-hour Video Summary.
B) Create a #slack-tips channel to share tips.
C) Offer an additional Slack User Essentials Class.
D) Create an internal Champions Network.

2. Your client has set up an #ama channel for when business leaders host "Ask Me Anything" (AMA) sessions and your client wants to encourage organized engagement.
Which two best practices, when used together, will encourage engagement while keeping the channel as organized as possible?

A) Leave posting permissions open to encourage engagement.
B) Restrict posting permissions to include only the session moderators.
C) Create a workflow where employees can engage by submitting questions.
D) Ask employees to respond to messages with emoji reactions.
E) Encourage employees to delete answered questions to keep the channel organized.

3. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Org-wide default channel, required
B) Org-wide default channel, optional
C) Org-wide channel, required
D) Multi-workspace public channel

4. You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?

A) It will remain the same and take users back to the original workspace outside the grid org.
B) It will remain the same and take users to the workspace within the grid org.
C) It will automatically be updated with a randomly generated new URL.
D) It will remain the same but stops working.

5. How often should you recommend that your client conduct a guest and channel clean-up?

A) Ad-hoc
B) Weekly
C) Monthly
D) Annually

Solutions: