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NEW QUESTION # 31
A Salesforce associate recently relocated from Get Cloudy Consulting s San Francisco office to its new London office. The associate wants to change their work hours information in the Salesforce org to reflect their new time zone.
Which method is easiest to change these settings?
- A. Go to Setup -> Company Information -> Default Time Zone
- B. Submit a case with Salesforce support
- C. Go to Settings -> Personal Information -> My Work Information
Answer: A
NEW QUESTION # 32
A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.
What should the associate do to identify these contacts?
- A. Look at the contact's Last Modified Date.
- B. Look at the last related activity date.
- C. Look at the Active field.
Answer: B
NEW QUESTION # 33
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
- A. Page layout
- B. Approval process
- C. validation rule
Answer: B
NEW QUESTION # 34
A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting.
How should the associate locate all the reports in a single location from the Report object?
- A. Click on All Folders and use the search bar
- B. Use the Global search bar
- C. Click on All Reports and use the search bar
Answer: C
NEW QUESTION # 35
A Salesforce associate at Get Cloudy Consulting is working with a user to view multiple records and their related records on the same screen. Currently, the user uses multiple browser tabs.
Which app should the associate recommend for the user to view multiple records and their related records on one screen?
- A. Salesforce Dashboard
- B. Salesforce Lightning Console
- C. Salesforce Lightning Page
Answer: B
NEW QUESTION # 36
A Salesforce associate wants to refresh a report and email it to an executive team each week.
Which functionality of Salesforce Reports should the associate use?
- A. Notifications
- B. Subscriptions
- C. Refresh
Answer: B
Explanation:
Explanation
The functionality of Salesforce Reports that the associate should use to refresh a report and email it to an executive team each week is subscriptions. Subscriptions let you schedule reports to run at regular intervals and send notifications to you or other recipients by email or Chatter5. You can also set conditions for when the notifications are sent, such as when the report returns no results or the results change.
NEW QUESTION # 37
Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads.
What should the Salesforce associate do to grant them the access they need?
- A. Create a permission set that grants Edit access to leads and assign it to the marketing managers.
- B. Create a permission set that grants Edit access to leads and assign it to the marketing team.
- C. Create a new profile that grants Edit access to leads and assign it to the marketing managers.
Answer: A
Explanation:
Explanation
Creating a permission set that grants Edit access to leads and assigning it to the marketing managers is the best way to grant them the access they need, without affecting the other users on the marketing team profile.
NEW QUESTION # 38
Refer to the image below:
A Salesforce associate reviews a report that shows more information than they need. The associated see individual records but only wants to see the Record Count.
Which switches should the associated toggle to only show the Record Count?
- A. Row Counts and Grand Total
- B. Grand Total and Subtotals
- C. Subtotals and Detail Rows
Answer: A
NEW QUESTION # 39
Refer to the screenshot that shows the Home page.
A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?
- A. Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
- B. Use the downward arrow next to each item name, then select Move to move the item left or right.
- C. Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.
Answer: A
Explanation:
Explanation
Selecting the personalization button (pencil icon), then clicking and dragging the item name up or down to adjust its location is the correct way to customize the items on the navigation bar, as shown in the screenshot.
NEW QUESTION # 40
An employee at Get Consulting recently changed their name and received a new username.
Where should these changes be updated?
- A. User Record page from Setup
- B. Contact Record page
- C. User profile page
Answer: A
NEW QUESTION # 41
How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?
- A. Clone the list view with a new name, and filter by the specific c
- B. Build a private report for contacts that is filtered by the specific city.
- C. Change the permissions so they can only see records from the specific city.
Answer: A
NEW QUESTION # 42
A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws.
Which Salesforce cloud solution should help meet these needs?
- A. Health Cloud
- B. Nonprofit Cloud
- C. Service Cloud
Answer: A
Explanation:
Explanation
Health Cloud is the Salesforce cloud solution that should help meet the needs of a nonprofit organization that wants to ensure residents receive health checkups and comply with local privacy laws. Health Cloud is a cloud-based software solution that allows healthcare providers to manage patient relationships, care coordination, and engagement
NEW QUESTION # 43
Get Cloudy Consulting wants to confirm the data type of the Account Sources field on Account object. Which editing the Account, the Account Sources field has several predefined values that can be selected.
Which type of field is Account Source?
- A. Picklist
- B. Text.Area
- C. Formula
Answer: A
Explanation:
Explanation
The Account Source field is a picklist type of field. A picklist field is a type of field that allows the user to select a value from a predefined list of values, which ensures data consistency and accuracy. For example, the Account Source field could have values such as Web, Phone, Referral, and so on. A formula field is a type of field that calculates a value based on an expression or formula, which can reference other fields, functions, or constants. For example, a formula field could calculate the commission amount based on the opportunity amount and the commission rate. A text area field is a type of field that allows the user to enter up to 255 characters of free-form text, which can include multiple lines and spaces. For example, a text area field could capture the description or notes of an account or an opportunity.
NEW QUESTION # 44
A Salesforce associate wants to filter a Lead report by a secondary industry field.
Who would the associate typically work with to get a new field added in their Salesforce org?
- A. Salesforce Developer
- B. Salesforce Administrator
- C. Salesforce Technical Architect
Answer: B
NEW QUESTION # 45
Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.
Which approach should GCC explore first?
- A. A declarative approach, as it allows for quicker and simpler problem resolution
- B. A programmatic approach, unless there is a lack of resources
- C. A programmatic approach, as it is more customizable.
Answer: A
Explanation:
Explanation
The approach that GCC should explore first to automate a process is a declarative approach, as it allows for quicker and simpler problem resolution. A declarative approach means that GCC can use point-and-click tools and drag-and-drop interfaces to create and modify applications, workflows, rules, and logic, without writing any code. This makes it easier and faster for GCC to build and customize solutions that meet its business needs, without requiring any programming skills or resources.
NEW QUESTION # 46
A Salesforce associate at Get Cloudy Consulting needs a list of all active contacts grouped by Account. What is the first step in building this report?
- A. Create a joined report with accounts and contacts.
- B. Create a Contacts report with a filter on Account.
- C. Create a new report using the Contacts & Accounts report type.
Answer: C
NEW QUESTION # 47
A Salesforce associate tries to create a new user in a sandbox using Astrogetdoudy.org as the username and it fails.
What is the problem with creating the Astro3getcloudy.org' username?
- A. Salesforce usernames must include the user s full name and be formatted like an email address.
- B. Salesforce usernames must be formatted like an email address with.com at the end.
- C. Salesforce usernames must be unique across all Salesforce orgs and that one is already in use.
Answer: C
Explanation:
Explanation
The problem with creating the Astrogetdoudy.org username is that Salesforce usernames must be unique across all Salesforce orgs and that one is already in use. Salesforce usernames are global identifiers that allow users to log in to any Salesforce org or instance. Therefore, usernames cannot be duplicated or reused by different users
NEW QUESTION # 48
Salesforce is built on objects like Account, Contact, and Opportunity.
What is a representation of an object?
- A. A spreadsheet where the records are rows and the fields are columns
- B. A set of relationships that link an Account, Contact, or Opportunity
- C. Physical visualization of an Account, Contact, or Opportunity
Answer: A
Explanation:
Explanation
A spreadsheet is a representation of an object, where the records are rows and the fields are columns. An object is a collection of records that have the same fields, such as account, contact, or opportunity.
NEW QUESTION # 49
An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?
- A. User Record page from Setup
- B. Contact Record page
- C. User Profile page
Answer: A
Explanation:
Explanation
The place where the employee should update their name and email address changes is the User Record page from Setup. The User Record page is where the employee can view and edit their personal information, such as name, email, username, alias, and profile. The employee can access the User Record page by clicking on their profile icon and then clicking Settings. Then, they can click on Personal Information under My Personal Information and edit their name and email address. The User Profile page is where the employee can view and edit their profile picture, about me, title, and contact information, but not their name and email address. The Contact Record page is where the employee can view and edit their contact details, such as phone, address, and social media accounts, but not their name and email address.
NEW QUESTION # 50
To which Team should a Salesforce associate be added to gain access to an Account and its related opportunities?
- A. Account Team
- B. Lead Team
- C. Opportunity Team
Answer: A
Explanation:
Explanation
The account team is the team that a Salesforce associate should be added to gain access to an account and its related opportunities. The account team is a feature that allows the user to share an account and its related records, such as contacts, opportunities, and cases, with other users who play a role in the account. The account team can include different team members with different roles and access levels. For example, the account team could include a sales rep, a sales manager, a product specialist, and a customer service agent.
The opportunity team is a feature that allows the user to share an opportunity and its related records, such as products, quotes, and activities, with other users who work on the opportunity. The opportunity team does not grant access to the account or its other related records, such as contacts or cases. The lead team is a feature that allows the user to share a lead and its related records, such as tasks, events, and notes, with other users who work on the lead. The lead team does not grant access to the account or its related records, such as contacts or opportunities.
NEW QUESTION # 51
What should be considered before changing the field type of a custom field?
- A. The field type can be changed for all custom field.
- B. The field is a required field that cannot be changed.
- C. There is possible data loss when changing the field type.
Answer: C
Explanation:
Explanation
Changing the field type of a custom field may result in data loss if the new field type is incompatible with the existing data. For example, changing a text field to a number field may cause the loss of alphanumeric values.
The field type can be changed for most custom fields, but not all. For example, changing a master-detail field to a lookup field is not allowed. The field being a required field does not affect the ability to change the field type.
NEW QUESTION # 52
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