[Mar 15, 2026] PC-BA-FBA-20 Exam Dumps PDF Updated Dump from Lead2Passed Guaranteed Success
Pass Your BCS Exam with PC-BA-FBA-20 Exam Dumps
NEW QUESTION # 18
When are the acceptance criteria for user acceptance testing defined?
- A. When the deliverables of the system design have been agreed.
- B. When the deliverables of the requirements analysis have been agreed.
- C. When the users have had the opportunity to use the software for a period of time.
- D. When the software has been completed and has passed system testing
Answer: D
NEW QUESTION # 19
On joining a new company. Sara spent time reviewing the company's organisation chart She was particularly interested in the sponsor of the project she is joining What is Sara LIKELY to have learnt about the sponsor from this? Select the TWO that apply
- A. The culture within their team
- B. The scope of their responsibilities
- C. Their span of control
- D. Their preferred management style
- E. Their position in the company hierarchy
Answer: C,E
Explanation:
An organization chart visually represents the structure of an organization, including roles, responsibilities, and reporting relationships. By reviewing the organization chart, Sara can learn specific details about the sponsor of her project.
Key Considerations:
Position in the company hierarchy: The organization chart clearly shows where the sponsor fits within the company's structure (e.g., senior leadership, middle management). This helps Sara understand their level of authority and influence.
Span of control: The chart also reveals how many teams or individuals report to the sponsor, providing insight into their scope of responsibility and decision-making power.
Culture within their team: While the chart may hint at team structure, it does not provide qualitative information about team culture, which requires direct observation or interviews.
Scope of their responsibilities: The chart outlines reporting lines but does not explicitly detail the specific responsibilities of the sponsor.
Preferred management style: Management style is a behavioral trait that cannot be inferred from an organization chart alone.
Evaluation of Each Option:
A . Their position in the company hierarchy:
The organization chart explicitly shows the sponsor's position in the hierarchy, helping Sara understand their level of authority.
Conclusion: This is relevant .
B . Their span of control:
The chart reveals how many people or teams report to the sponsor, indicating their span of control.
Conclusion: This is relevant .
C . The culture within their team:
Team culture is not represented in an organization chart. It requires additional qualitative data.
Conclusion: This is not relevant .
D . The scope of their responsibilities:
While the chart provides structural information, it does not specify the exact responsibilities of the sponsor.
Conclusion: This is not relevant .
E . Their preferred management style:
Management style cannot be determined from an organization chart.
Conclusion: This is not relevant .
NEW QUESTION # 20
Which technique is used to help understand how an organisation's products and services meet customer expectations by looking at product and service attributes as well as image and customer relationship?
- A. Porter's five forces.
- B. SWOT analysis
- C. Value proposition
- D. SIPOC
Answer: C
Explanation:
The technique focused on analyzing the fit between an organisation's offerings and customer needs, specifically examining the combination of product and service attributes, the company's image, and the customer relationship, is the Value Proposition. The Value Proposition describes the unique benefits, value, and experience that a company promises to deliver to its customers to satisfy their needs and wants better than the competition. It's a critical tool for ensuring that the business improvement efforts are truly valuable from a customer's perspective. Porter's Five Forces and SWOT analysis are macro-strategic tools, and SIPOC is a process analysis technique.
(Reference: BCS Business Analysis Practice - Improving Business Services and Processes, Value Proposition)
NEW QUESTION # 21
Which of the following statements is true?
- A. Rich pictures and mind maps are used to document the requirements for the IT system
- B. Shadowing is an effective way of preparing test scripts for user acceptance
- C. Ethnographic Studies are concerned with the long term observation of the business environment.
- D. Interviews are effective in building a consensus view and securing agreement from a diverse group.
Answer: C
NEW QUESTION # 22
The entity relationship model below shows the relationship between Product and Order.
Which of the following business rules is correct and is reflected in the diagram?
- A. The minimum number of products on each order is zero.
- B. The maximum number of products on one order is eight.
- C. The maximum number of products on one order is unlimited.
- D. The minimum number of orders for each product is one.
Answer: B
NEW QUESTION # 23
Which of the following options only includes workshop discovery techniques?
- A. Brainstorming, brainwriting, mind maps
- B. Stepwise refinement, context diagrams, process models.
- C. Rich pictures, mind maps, task scenarios
- D. Round robin, post-it exercise, brainstorming.
Answer: D
NEW QUESTION # 24
Which generic business improvement strategy involves eliminating redundant tasks?
- A. Simplification.
- B. Bottleneck removal.
- C. Redefine boundary.
- D. Change task sequence.
Answer: A
Explanation:
To identify the generic business improvement strategy that involves eliminating redundant tasks, we need to analyze each option:
Key Considerations:
Change task sequence: This strategy involves reordering tasks to improve efficiency but does not necessarily eliminate redundancy.
Simplification: This strategy focuses on streamlining processes by removing unnecessary or redundant tasks, making workflows more efficient.
Redefine boundary: This strategy involves changing the scope or boundaries of a process, which may or may not involve eliminating redundant tasks.
Bottleneck removal: This strategy targets specific constraints or bottlenecks in a process but does not focus on eliminating redundant tasks.
Evaluation of Each Option:
A . Change task sequence:
Changing the order of tasks does not inherently eliminate redundancy.
Conclusion: This is not correct .
B . Simplification:
Simplification directly involves identifying and removing redundant or unnecessary tasks to streamline processes.
Conclusion: This is correct .
C . Redefine boundary:
Redefining boundaries changes the scope of a process but does not specifically target redundancy.
Conclusion: This is not correct .
D . Bottleneck removal:
Removing bottlenecks addresses constraints but does not focus on eliminating redundant tasks.
Conclusion: This is not correct .
NEW QUESTION # 25
What is the final stage of the waterfall systems devebpment lifecycle?
- A. Implementation.
- B. Post-implementation review.
- C. User acceptance testing.
- D. Benefits realisation.
Answer: A
NEW QUESTION # 26
The V model is an example of which of the following?
- A. A systems development lifecycle.
- B. A soft systems methodology.
- C. A business analysis process model.
- D. A concerns-based adoption model.
Answer: A
NEW QUESTION # 27
In which step of the scenario development process would the handling of unusual conditions or outcomes be considered?
- A. Identify steps and sequence
- B. Identify task or interaction
- C. Identify exception situations
- D. Define control conditions
Answer: C
Explanation:
Scenario development (often linked to Use Case analysis) is a technique that uses narrative descriptions to explore how a business process or a proposed system feature will work. The process of creating a full scenario typically involves several steps: establishing the context, defining the main success scenario, and then exploring alternatives. The step where the handling of unusual conditions or outcomes is considered is Identify exception situations. Exceptions are the circumstances that cause the main path of a process or interaction to be interrupted or fail, and they represent unusual or undesirable deviations from the expected flow. These conditions, which could include error messages, data unavailability, or system failures, must be thoroughly analyzed and documented to ensure the proposed solution is robust and complete. This step is distinct from identifying the main tasks (A) or the normal flow sequence (B).
(Reference: BCS Requirements Engineering / BCS Business Analysis Practice - Scenarios and Use Cases)
NEW QUESTION # 28
When running workshops it is useful to have someone with a role that includes specific responsibility for keeping attendees focused on achieving the objective of the workshop.
Which of the following terms describes this role?
- A. The facilitator.
- B. The stakeholder.
- C. The arbitrator.
- D. The scribe.
Answer: A
NEW QUESTION # 29
What does a force-field analysis consider?
- A. The financial strength of the company.
- B. The power of external suppliers
- C. Forces in the competitive environment
- D. Forces for and against business change.
Answer: D
NEW QUESTION # 30
Which type of feasibility assessment would consider whether a proposal matches the objectives and strategy of the organisation?
- A. Financial
- B. Business
- C. Technical
- D. Legal
Answer: B
Explanation:
Feasibility assessment is a critical part of developing the Business Case and typically involves four key areas: Business, Technical, Financial, and Legal/Ethical. The assessment that addresses whether a proposed solution or change initiative aligns with the organisation's overall objectives, mission, and strategy is Business Feasibility. This check is vital because if a proposal does not support the strategic direction, it will not deliver the expected value, regardless of its technical or financial viability. It ensures that the change is the right thing for the business to do at a strategic level.
(Reference: BCS Business Analysis Practice - Feasibility Assessment, Business Case Development)
NEW QUESTION # 31
Which drawback of Waterfall is addressed in Agile methodology?
- A. Agile development addresses the inflexibility of waterfall as it pertains to changing requirements.
- B. The agile methodology addresses the inherent uncertainty in cost associated with waterfall.
- C. Agile development requires stake holders to agree to the scope of the project before the work begins, reducing uncertainty in the design.
- D. The agile methodology captures all requirements at the start of a project to reduce risks typically experienced in waterfall.
Answer: A
Explanation:
The Waterfall methodology is a linear approach where requirements are defined upfront, and changes are difficult to accommodate once the project begins. Agile methodology , on the other hand, emphasizes flexibility and adaptability to changing requirements.
Key Considerations:
Inherent Uncertainty in Cost: While cost uncertainty exists in both methodologies, Agile does not specifically address this drawback of Waterfall.
Inflexibility to Changing Requirements: Waterfall's rigid structure makes it difficult to incorporate changes once the project starts. Agile addresses this by allowing iterative development and continuous feedback.
Capturing All Requirements Upfront: Agile does not aim to capture all requirements upfront; instead, it embraces evolving requirements throughout the project.
Stakeholder Agreement on Scope Before Work Begins: Agile encourages ongoing collaboration with stakeholders rather than requiring scope agreement upfront.
Evaluation of Each Option:
A . The agile methodology addresses the inherent uncertainty in cost associated with waterfall:
Agile does not specifically address cost uncertainty.
Conclusion: This is not correct .
B . Agile development addresses the inflexibility of waterfall as it pertains to changing requirements:
This is the primary drawback of Waterfall that Agile addresses through its iterative and flexible approach.
Conclusion: This is correct .
C . The agile methodology captures all requirements at the start of a project to reduce risks typically experienced in waterfall:
Agile does not capture all requirements upfront; it embraces evolving requirements.
Conclusion: This is not correct .
D . Agile development requires stakeholders to agree to the scope of the project before the work begins, reducing uncertainty in the design:
Agile does not require upfront scope agreement; it promotes adaptive planning.
Conclusion: This is not correct .
Final Recommendation:
The drawback of Waterfall addressed in Agile is:
B . Agile development addresses the inflexibility of waterfall as it pertains to changing requirements.
NEW QUESTION # 32
The following requirement has been identified; The system must be able to record customer payments'.
What type of requirement is this?
- A. A functional requirement.
- B. A general requirement
- C. A technical requirement
- D. A non-functional requirement.
Answer: A
NEW QUESTION # 33
What is stage 0 (zero) of the concerns-based adoption model?
- A. Shock.
- B. Defininition.
- C. Initial change.
- D. Awareness.
Answer: D
NEW QUESTION # 34
In a use case diagram, how are external systems represented?
- A. As a use case outside the system boundary
- B. As an associated system inside the system boundary
- C. As an actor outside the system boundary
- D. As an actor inside the system boundary
Answer: C
Explanation:
In a UML Use Case Diagram, the entities that interact with the system being modeled (the System Boundary) are called Actors. An Actor represents a role played by a user, piece of hardware, or another system. External systems that exchange information with the system being defined are always represented as an actor outside the system boundary, just like human users. This clearly separates the responsibilities of the system under study from all entities and systems that lie outside its scope.
(Reference: BCS Requirements Engineering - Use Case Modelling)
NEW QUESTION # 35
What are the three levels of the business process hierarchy?
- A. Departmental, event-response, actor-task.
- B. Event response, actor-task, user-step.
- C. Enterprise, departmental, actor-task
- D. Enterprise, event-response, actor-task.
Answer: D
Explanation:
Business processes are typically organised into a three-level hierarchy to manage complexity and provide a clear line of sight from strategy to execution. The standard levels, moving from the highest to the lowest level of detail, are:
Enterprise (or Value Chain): The highest level, showing the core business functions (e.g., "Sell Product," "Develop Product").
Event-Response (or End-to-End): The mid-level, showing the process triggered by a business event and concluding with an outcome (e.g., "Handle Customer Order").
Actor-Task (or Detailed/Procedure): The lowest level, showing the individual steps and actions taken by the actors to complete a process (e.g., "Check stock availability," "Package item").
Therefore, the three key levels that define this breakdown are Enterprise, event-response, actor-task.
(Reference: BCS Modelling Business Processes / BCS Business Analysis Practice - Business Process Hierarchy)
NEW QUESTION # 36
When used for business analysis, what does a process model show?
- A. The detailed job description of the work to be performed by an individual.
- B. The cost differences between how a customer currently does something and how they would like to do something.
- C. A graphical representation of a business process or workflow and its related sub-processes.
- D. An informal, detailed, description of a software system feature derived from an end user's perspective.
Answer: C
Explanation:
A process model is a visual representation of a business process or workflow, showing how activities are performed and how they relate to one another. It is commonly used in business analysis to understand, analyze, and improve processes.
Key Characteristics of a Process Model:
Graphical Representation: Process models visually depict workflows and subprocesses, making them easier to understand.
Cost Differences: Cost analysis is not the primary purpose of a process model.
Job Descriptions: Process models focus on workflows, not individual job roles.
Software Features: Informal descriptions of software features are unrelated to process modeling.
Evaluation of Each Option:
A . A graphical representation of a business process or workflow and its related sub-processes:
This accurately describes the purpose and nature of a process model.
Conclusion: This is correct .
B . The cost differences between how a customer currently does something and how they would like to do something:
Cost differences are analyzed separately and are not part of process modeling.
Conclusion: This is not correct .
C . The detailed job description of the work to be performed by an individual:
Job descriptions are documented separately and are not part of process modeling.
Conclusion: This is not correct .
D . An informal, detailed, description of a software system feature derived from an end user's perspective:
This describes user stories or feature descriptions, not process models.
Conclusion: This is not correct .
NEW QUESTION # 37
......
New Real PC-BA-FBA-20 Exam Dumps Questions: https://www.lead2passed.com/BCS/PC-BA-FBA-20-practice-exam-dumps.html
PC-BA-FBA-20 Exam Dumps - BCS Practice Test Questions: https://drive.google.com/open?id=1J-9rtqFMRKxSuVgwWGtPinODS9WQDixX
