New C-THINK1-02 Test Materials & Valid C-THINK1-02 Test Engine
C-THINK1-02 Updated Exam Dumps [2025] Practice Valid Exam Dumps Question
The C-THINK1-02 exam is designed to test the individual's knowledge of the basic principles of design thinking, its methodology, and its application in various scenarios. C-THINK1-02 exam covers topics such as empathy, ideation, prototyping, testing, and implementation. C-THINK1-02 exam also evaluates the individual's ability to apply design thinking to real-world scenarios and solve complex problems using this methodology.
SAP C-THINK1-02 exam is a valuable credential for professionals who want to enhance their knowledge and skills in design thinking and demonstrate their expertise to potential employers. SAP Certified Associate - Design Thinking certification is recognized globally and can open up new career opportunities in a range of industries, including technology, finance, healthcare, and retail. The SAP C-THINK1-02 certification is also a prerequisite for advanced certifications in design thinking, such as the SAP Certified Application Associate - Design Thinking (C-THR91-1811) and the SAP Certified Development Associate - SAP Fiori Application Developer (C-FIORDEV-21).
NEW QUESTION # 18
A workshop that you coached resulted in some paper-based sketches and low-fidelity prototypes of a software application user interface. Why would you recommend the creation of mock-ups and visual simulations as a good way to drive the workshop results forward towards implementation? Note: There are 3 correct Answers to this question.
- A. A mock-up further unleashes creativity through visualization.
- B. A mock-up prevents non-participants from misinterpreting the results.
- C. A mock-up transforms user stories into backlog items.
- D. A mock-up removes ambiguity and gives further security in terms of feasibility.
- E. A mock-up is a good way to manage "wild ideas" during prototyping.
Answer: A,B,D
NEW QUESTION # 19
Which phases in a Design Thinking process focus on the problem space? Note: There are 2 correct Answers to this question.
- A. Ideation
- B. Validation
- C. 360° Research
- D. Synthesis
Answer: C,D
NEW QUESTION # 20
You are in the prototyping phase and the team should build low-fidelity prototypes. One team member is distracted and starts looking at e-mails. How do you manage this situation? Note: There is 1 correct answer to this question.
- A. Remind the team member to be in or out
- B. Do not intervene as prototyping can be done by a subset of the team.
- C. Close the gap and engage yourself in the prototyping activities
- D. Encourage the rest of the team to start work and ask them to get the distracted team member involved later
Answer: A
NEW QUESTION # 21
What type of thinking does Design Thinking combine with analytical thinking?
- A. Intellectual
- B. Inspired
- C. Innovative
- D. Intuitive
Answer: D
NEW QUESTION # 22
Where is the ideation phase located in the Design Thinking process? Note: There is 1 correct answers to this question.
- A. Between scoping and synthesis
- B. Between research and synthesis.
- C. Between synthesis and prototyping
- D. Between prototyping and validation
Answer: C
NEW QUESTION # 23
What are the 2 most important techniques that entrepreneurs use during the inspiration phase?
Note: There are 2 correctanswers to this question.
- A. user types that you might encounter
- B. key guiding questions
- C. challenging questions to bring the interviewee to make creative suggestions
- D. Observation and Insight Development
Answer: C,D
NEW QUESTION # 24
What is the correct approach for storytelling? Note: There is 1 correct answer to this question.
- A. 1. Each team member shares their interview findings
2. The team transforms the findings into persona descriptions. - B. 1. Each team member filters their interview answers and shares their answers
2. Everyone votes on the best answer. - C. 1. Each team member shares their opinions on the interviewee
2. Everyone clusters the sticky notes - D. 1. Each team member shares their notes and other team members capture data points.
2. Everyone clusters the data points.
Answer: A
Explanation:
Storytelling is a powerful tool in Design Thinking for synthesizing user research and creating shared understanding within the team. The correct approach involves transforming raw data into actionable insights and personas.
* **Option A: 1. Each team member filters their interview answers and shares their answers
* Everyone votes on the best answer.**This is incorrect. Voting on "best answers" is not part of the storytelling process. The focus should be on synthesizing findings, not selecting favorites.
* **Option B: 1. Each team member shares their notes and other team members capture data points.
* Everyone clusters the data points.**This is incorrect. While clustering data points is part of synthesis, it does not fully capture the storytelling process. Storytelling involves transforming findings into narratives or personas.
* **Option C: 1. Each team member shares their opinions on the interviewee
* Everyone clusters the sticky notes.**This is incorrect. Sharing opinions rather than factual findings introduces bias and detracts from the goal of objective storytelling.
* **Option D: 1. Each team member shares their interview findings
* The team transforms the findings into persona descriptions.**This is correct. Storytelling involves sharing detailed findings from interviews and synthesizing them into persona descriptions. Personas help humanize the data and make it actionable for ideation.
NEW QUESTION # 25
Who first adopted Design Thinking for a business context?
- A. David Kelley
- B. Michael Porter
- C. Steve Jobs
- D. Hasso Plattner
Answer: A
NEW QUESTION # 26
What are the objectives of the empathy map technique? Note: There are 3 correct answers to this question.
- A. To understand the user's needs and measures of success
- B. To understand what the user sees, hears, says and does
- C. To understand the user's fears, obstacles, and frustrations
- D. To understand the attributes of the user's character.
- E. To understand the user's ideas to solve the problem
Answer: A,B,C
Explanation:
The empathy map is a powerful tool in SAP Design Thinking for capturing and organizing insights about users. It helps teams develop a holistic understanding of the user's experience. Here's why the correct answers are C, D, and E:
* To understand the user's fears, obstacles, and frustrations (C):Empathy maps include sections for emotions and challenges, helping teams identify pain points and barriers that users face. SAP emphasizes addressing these issues to create meaningful solutions.
* To understand what the user sees, hears, says and does (D):These categories form the core of the empathy map, capturing the user's external environment and behaviors. SAP highlights the importance of observing and documenting these aspects to gain a comprehensive view of the user's context.
* To understand the user's needs and measures of success (E):Empathy maps also explore what users need and how they define success. SAP stresses aligning solutions with these insights to ensure relevance and value.
Incorrect Options:
* A. To understand the attributes of the user's character:While character traits may emerge during empathy research, the empathy map focuses on observable behaviors and experiences rather than personality attributes.
* B. To understand the user's ideas to solve the problem:The empathy map is not intended to capture the user's proposed solutions but rather their experiences and needs. Solution generation occurs during ideation.
NEW QUESTION # 27
What are the main objectives of the "charretting" technique? Note: There are 2 correct answers to this question.
- A. Collaboratively evaluate potential areas for a given project scope
- B. Design Thinking challenges into one
- C. Discuss with project sponsors if the scope is fuzzy or unclear Merge multiple
- D. Speed up the synthesis phase.
Answer: A,C
NEW QUESTION # 28
Design thinking is a human-centered approach.
- A. True
- B. False
Answer: A
NEW QUESTION # 29
What activities do you perform in the Synthesis phase? Note; There are 3 correct answers to this question.
- A. Establish a "divergent" state of mind.
- B. Establish a "convergent" state of mind
- C. Derive insights
- D. Generate ideas
- E. Share raw data
Answer: B,C,E
Explanation:
Thesynthesis phaseis where raw data from the discovery phase is analyzed and transformed into actionable insights. This phase involves both divergent and convergent thinking to organize information and identify patterns. Below is a detailed explanation of the correct answers:
* Definition:Deriving insights involves analyzing data to uncover patterns, themes, and opportunities for innovation.
* Why it's performed during synthesis:
* Insights form the basis for defining the design challenge and guiding subsequent phases.
* SAP Design Thinking methodology emphasizes the importance of synthesizing data to move from observations to actionable conclusions.
NEW QUESTION # 30
What are the dimensions of observation?
Note: There are 3 correct answers to this question.
- A. Space - the physical place
- B. Activity - a set of related acts people do
- C. Actor - the people involved
- D. Confidence- It also helps you learn about what they need
Answer: A,B,C
NEW QUESTION # 31
Which of the following rules apply to the brainstorming technique? Note: There are 2 correct answers to this question.
- A. Encourage wild ideas
- B. Have one conversation at a time.
- C. Use a predefined selection of ideas
- D. Use a random selection of ideas
Answer: A,B
Explanation:
Brainstorming is a key technique in SAP Design Thinking workshops, aimed at generating a wide range of creative ideas. The rules for effective brainstorming are designed to maximize creativity and collaboration.
Here's why the correct answers are A and D:
* Have one conversation at a time (A):This rule ensures that ideas are shared and heard clearly without interruptions. SAP Design Thinking emphasizes focused and respectful communication to maintain a productive brainstorming session. Having multiple conversations simultaneously can lead to confusion and missed opportunities.
* Encourage wild ideas (D):Encouraging wild ideas fosters a culture of creativity and innovation. SAP Design Thinkingencourages participants to think outside the box and explore unconventional solutions.
Wild ideas often spark new insights and lead to breakthrough innovations.
Incorrect Options:
* B. Use a random selection of ideas:Random selection undermines the purpose of brainstorming, which is to evaluate and build on ideas systematically. SAP Design Thinking promotes intentional idea generation and evaluation.
* C. Use a predefined selection of ideas:Predefining ideas limits creativity and contradicts the open- ended nature of brainstorming. SAP Design Thinking encourages teams to explore a wide range of possibilities before narrowing down options.
NEW QUESTION # 32
An insight is NOT just reporting what you heard in the conversation, but insteadis a
______________________that identifies a customer need and explains why.
Note: There are 1 correct answers to this question.
- A. Statement
- B. Confidence
- C. Expertise
Answer: A
NEW QUESTION # 33
When preparing for the workshop, the coach needs to run an interview with the workshop host. What topics does the coach need to clarify? Note: There are 3 correct answers to this question.
- A. U-shaped seating and table arrangement
- B. Number, role and background of participants
- C. Design Thinking techniques for synthesis
- D. Workshop challenge
- E. Dress code.
Answer: A,B,D
Explanation:
When preparing for a workshop, the coach must clarify key topics with the host to ensure a successful session. Here's why the correct answers are B, C, and E:
* Workshop challenge (B):Understanding the specific challenge or goal of the workshop is critical for aligning activities and outcomes. SAP emphasizes that a clear challenge statement guides the team's focus and efforts.
* U-shaped seating and table arrangement (C):The physical setup of the workshop space influences collaboration and engagement. SAPrecommends U-shaped arrangements to facilitate interaction and visibility among participants.
* Number, role and background of participants (E):Knowing the participants' profiles helps tailor the workshop to their needs and expertise. SAP highlights the importance of diverse and relevant participants to ensure meaningful contributions.
Incorrect Options:
* A. Design Thinking techniques for synthesis:While synthesis techniques are important, they are not a topic to clarify with the host during preparation.
* D. Dress code:Dress code is not a critical factor in the success of a Design Thinking workshop.
NEW QUESTION # 34
You are in the phase when you capture interview results. What are the goals of a "structured wall of data"?
Note: There are 2 correct answers to this question.
- A. To identify common topics and understand the meaning of interview results
- B. To crystallize key user types, needs and insights from interview stories
- C. To identify interview results that lie outside of the problem space.
- D. To frame the potential solution space of the challenge
Answer: A,B
Explanation:
The "structured wall of data" is a visual tool used during the Empathize phase to organize and analyze qualitative data collected from interviews. Here's why the correct answers are A and B:
* Why this is correct:A structured wall of data helps teams cluster similar themes, patterns, and insights from interview transcripts. By organizing data visually, participants can identify recurring topics and extract meaningful insights about user needs and pain points.
NEW QUESTION # 35
In which areas does SAP Consulting typically use Design Thinking as a problem solving method? Note: There are 2 correct answers to this question.
- A. Final go-live check
- B. Incident management.
- C. Technology opportunity identification
- D. Strategic advisory
Answer: C,D
NEW QUESTION # 36
What data points are required to derive "How might we" questions? Note: There are 2 correct Answers to this question.
- A. Need, motivation, and design challenge
- B. Persona, scoping and interview guide
- C. Persona, pain point and reason why
- D. User, need, and insight
Answer: D
NEW QUESTION # 37
What is the expected outcome of Synthesis?
- A. Prioritized ideas
- B. Several ideas to address the design challenge
- C. A clear understanding of the user's needs
- D. Unstructured interview results
Answer: C
NEW QUESTION # 38
What is the Design Thinking pattern of the ideation phase? Note: There are 2 correct Answers to this question.
- A. Creating choices
- B. Making choices
- C. Defining choices
- D. Limiting choices
Answer: A
NEW QUESTION # 39
Goal of the interview.
- A. Learning as much as possible
- B. Engage
- C. Observe
- D. Watch and Listen
Answer: A
NEW QUESTION # 40
What is the expected outcome of Synthesis? Note; There is 1 correct answer to this question.
- A. Several ideas to address the design challenge
- B. A clear understanding of the user's needs
- C. Low-fidelity prototypes.
- D. Unstructured interview results
Answer: B
Explanation:
The synthesis phase in SAP Design Thinking aims to transform raw data from empathy research into actionable insights. Here's why the correct answer is D:
* A clear understanding of the user's needs (D):Synthesis involves analyzing interview results, observations, and other data to identify patterns, pain points, and opportunities. SAP emphasizes that the outcome of synthesis is a deep understanding of user needs, which informs the design challenge and subsequent ideation.
Incorrect Options:
* A. Unstructured interview results:Synthesis transforms unstructured data into structured insights, so this is not the expected outcome.
* B. Several ideas to address the design challenge:Idea generation occurs during the ideation phase, not synthesis.
* C. Low-fidelity prototypes:Prototyping happens after ideation, making this an incorrect answer.
NEW QUESTION # 41
What is the Design Thinking pattern of the ideation phase? Note: There is 1 correct answers to this question.
- A. Creating choices
- B. Making choices.
- C. Defining choices
- D. Limiting choices
Answer: A
Explanation:
The ideation phase in SAP Design Thinking is centered on generating a wide range of creative ideas and possibilities. Here's why the correct answer is D:
* Creating choices (D):Ideation is about divergent thinking-exploring as many ideas as possible without judgment. SAP emphasizes creating choices to encourage innovation and ensure that teams consider multiple solutions before narrowing down options.
Incorrect Options:
* A. Defining choices:Defining choices occurs later in the process, during the prototyping or testing phases, when ideas are refined and evaluated.
* B. Limiting choices:Limiting choices contradicts the purpose of ideation, which is to expand possibilities rather than constrain them.
* C. Making choices:Making choices happens during the convergence phase, after ideation, when teams select the most promising ideas to prototype and test.
NEW QUESTION # 42
What is the goal of including extreme users in the 360° research? Note; There are 2 correct answers to this question.
- A. To reduce the number of interviews.
- B. To include a diverse set of users
- C. To keep the project sponsors satisfied
- D. To provide interesting insights
Answer: B,D
NEW QUESTION # 43
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SAP C-THINK1-02 certification exam is a great way for individuals to enhance their career prospects in the field of design thinking. SAP Certified Associate - Design Thinking certification is recognized by leading organizations around the world, and it demonstrates that the holder has a deep understanding of design thinking principles and can apply them to solve complex business problems. SAP Certified Associate - Design Thinking certification is also a valuable asset for professionals who are involved in product development, innovation, and customer experience. By obtaining this certification, professionals can differentiate themselves from their peers and increase their chances of career advancement.
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