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NEW QUESTION 189
You cannot delete a standard report.
- A. True
- B. False
Answer: A
NEW QUESTION 190
What is one advantage of Salesforce CRM?
- A. Companies can seamlessly integrate their servers to Salesforce database for faster performance.
- B. All of the above
- C. Companies only need to maintain a compatible browser and a reliable internet connection.
- D. In house Servers can be acquired cheaper than normal
- E. None of the above
Answer: C
NEW QUESTION 191
Which Salesforce editions provide option for customizing profiles?
- A. Professional, Unlimited, and Developer Editions
- B. All Editions
- C. Unlimited, Developer and Enterprise Editions
- D. Enterprise, Unlimited, and Developer Editions
- E. All except Group Edition
- F. All except Professional Edition
Answer: C,D
NEW QUESTION 192
A lead has been converted. Where can we find the campaigns associated with it? Select 2.
- A. Opportunity campaign related list
- B. Contact campaign related list
- C. Campaign related list on account
- D. Campaign history report
- E. Campaign history list
Answer: A,B
NEW QUESTION 193
Select the best component to use if you want to list the top five sales performers on a dashboard.
- A. Gauge
- B. Metric
- C. Chart
- D. Table
Answer: D
NEW QUESTION 194
A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to build a custom forecast for the same.
- A. True
- B. False
Answer: A
NEW QUESTION 195
Which is true about Salesforce Knowledge Sidebar for the Service Cloud Console?
- A. There is no such thing as Knowledge Sidebar.
- B. It automatically searches and returns articles from your knowledge base that match any of the words typed in the Subject of a case.
- C. After spring 11 release, console users automatically see a sidebar that displays titles of Salesforce Knowledge articles that may solve the case they're working on.
Answer: B
NEW QUESTION 196
When are custom fields removed from the recycle bin?
- A. 60 days
- B. 45 days
- C. 90 days
- D. 30 days
Answer: B
NEW QUESTION 197
Salesforce.com instance has Multiple Currencies as Activated. What is the maximum granularity available for tracking changes in Currency Rates
- A. 1 Hour
- B. 1 Week
- C. 1 Minute
- D. 1 Day
Answer: D
NEW QUESTION 198
Who can delete records?
Answer:
Explanation:
The ability to
delete individual
records is controlled by
administrators, the
record owner
users in a role hierarchy above the record owner, and any user that has been granted "Full Access."
NEW QUESTION 199
History Tracking can be performed on the following Standard Objects Except Select the choice which is applicable.
- A. Forecasts
- B. Contacts
- C. Opportunities
- D. Leads
- E. Accounts
Answer: A
NEW QUESTION 200
Universally required fields always display on edit pages regardless of field-level security.
- A. True
- B. False
Answer: A
NEW QUESTION 201
Determine if the description is Master/Detail or Lookup: Up to 25 such relationships
Answer:
Explanation:
Lookup
NEW QUESTION 202
What can an administrator customize for the Service Cloud console?
- A. The fields displayed in the highlights panel
- B. The interaction log fields displayed for objects without an Activity History related list
- C. Whether the SoftPhone displays in the footer or sidebar
- D. Whether the record opens as a primary tab or subtab
- E. The objects displayed in the navigation tab
Answer: A,D,E
NEW QUESTION 203
Why would you create different Record Types?
- A. All of the above
- B. To allow users to use different page layouts
- C. To allow users to use different Business Processes depending on their job function
- D. To allow users to see different values in picklists depending on their job function
Answer: A
NEW QUESTION 204
Which one is the following is a salesforce.com definition for a Lead?
- A. An organization, individual or company involved with your business such as customers, competitors and partners
- B. Any individual or influencer associated with an account
- C. Any person, organization or company that may be interested in your products and services, not yet customers
- D. Any potential revenue-generating event i.e. "sales deal"
Answer: C
NEW QUESTION 205
This type of relationship links two objects together, but it has no effect on deletion, record ownership, or security, and the lookup relationship field is not required in the page layout.
- A. Master-Datail Relationship
- B. Lookup Relationship
- C. Master-Detail-Sub detail Relationship
Answer: B
NEW QUESTION 206
You can use the import wizard to erase existing field values.
Once a custom field is deleted, can it be restored?
- A. No
- B. Yes
Answer: B
Explanation:
The "recycle bin for custom fields" feature gives the administrator 45 days to restore the field and its data.
NEW QUESTION 207
A Look-up field can look up to what?
- A. An Object
- B. A record
- C. A field
- D. A report
Answer: B
NEW QUESTION 208
What is true about look up relationships?
- A. The child object in lookup is a related list for the parent
- B. The lookup is required always
- C. Object in look up relationship can link to self
- D. Child in lookup gets deleted if parent gets deleted
Answer: A,C
NEW QUESTION 209
How many profiles can load in a single list view with Enhanced Profile Management enabled?
- A. 0
- B. 1
- C. 2
- D. 1.000
Answer: A
NEW QUESTION 210
What are Chatter Groups?
Answer:
Explanation:
Chatter groups
let you share
information with
specific people. For
example, if you'r
working on a project and want to share information only with your team members, you can create a Chatter group for your team.
Chatter groups include a list of members, a Chatter feed, and a photo. You can create the following types of Chatter groups:
* Public: Anyone can see the group's updates, but only members can post updates. Anyone can join a public group.
* Private: Only members can see and post updates. The group's owner or managers must add members.
NEW QUESTION 211
......
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