PRINCE2 PRINCE2Practitioner Exam Preparation Guide and PDF Download
Verified & Correct PRINCE2Practitioner Practice Test Reliable Source Oct 17, 2023 Updated
PRINCE2 Practitioner exam is a two-and-a-half-hour long, scenario-based exam consisting of 68 multiple-choice questions. PRINCE2Practitioner exam assesses an individual's ability to apply PRINCE2 principles, themes, processes, and management products to a given scenario. PRINCE2Practitioner exam is designed to test an individual's understanding of the practical application of PRINCE2, rather than just their knowledge of the theory. Upon successful completion of the exam, individuals are awarded the PRINCE2 Practitioner certification, which is valid for three years. PRINCE2 Practitioner Exam certification is highly regarded in the project management industry and can significantly enhance an individual's career prospects in project management.
PRINCE2 Practitioner exam is a challenging but rewarding certification program that helps project management professionals to improve their skills and knowledge in project management. It provides a comprehensive understanding of the PRINCE2 methodology, which enables professionals to effectively manage projects and achieve their desired outcomes. PRINCE2 Practitioner Exam certification also increases the employability and earning potential of individuals, as it is recognized globally by organizations looking for project management professionals with a proven track record.
NEW QUESTION # 31
HOTSPOT
NO: 7 HOTSPOT
Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients' work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor's calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Using the Project Scenario answer the following question. The Plan for stage 3 has been approved and work has commenced.
Column 1 contains a number of issues for this project. Select from Column 2 the appropriate category for each issue. Each selection from Column 2 can be used once, more than once or not at all.
Drop down the right answer from column 1 to column 2.
Answer:
Explanation:
NEW QUESTION # 32
Which 2 statements explain why the Sales Manager should be appointed as User Assurance for this project?
- A. He joined the company last year with huge enthusiasm and is keen to increase sales.
- B. He would like to move into the Marketing department in the future and sees this as an opportunity to work closely with the Marketing Director.
- C. He is able to advise on suitable stakeholder engagement of current and prospective customers.
- D. He can provide an evaluation of the potential impact the calendar will have on sales.
- E. He can resolve any conflict in requirements between the Sales department and the Marketing department.
Answer: C,D
NEW QUESTION # 33
Scenario
Additional Information
Extract from the Communication Management Strategy.
The project information in the table below is true, but it may not be recorded under the correct heading or be in the correct document.
Using the Project Scenario, select the appropriate response to each of the following 5 questions which have been raised by the Project Board.
The project is now at the end of the initiation stage. Having decided that the Calendar project is a relatively simple project, the Project Manager combined the Starting Up a Project process and the Initiating a Project process. No Project Brief has been produced. Instead the Project Manager used the project mandate to produce a simple Project Initiation Documentation (PlO). The PlO includes the Business Case, a product checklist and several Product Descriptions, Including the Project Product Description. Short sections are also included for each of the strategies and the controls to be applied. The Project Manager has elected to use the Daily Log to record all risks, issues. lessons and quality - results.
After the initiation stage there will be two further stages during which a small number of Work Packages will be authorized. While these are being managed, the Project Manager will hold regular checkpoints, which will support the production of weekly Highlight Reports to the Project Board.
There is no project schedule in the Project Initiation Documentation. How can project progress be tracked without a schedule to track against?
- A. Progress can be recorded and tracked using the product checklist, with the planned and actual quality management activities captured in the Daily Log.
- B. This is an error as a Gantt chart or some form of time line, where actuals will be recorded and tracked against the planned schedule of delivery, is mandatory.
- C. With a clear end date of 30 November, and a small number of Work Packages, the Project Board should track project progress using individual Team Plans.
Answer: A
NEW QUESTION # 34
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Although it is not specified in the current corporate branding standards, the MFH corporate logo should be shown on the front page of the service level agreement.
- A. Accept this error as a concession.
- B. Raise an issue (off-specification).
- C. Raise an issue (request for change).
- D. Obtain agreement from the Director of Facilities Division to amend this within the remaining +2 days tolerance.
Answer: C
NEW QUESTION # 35
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
Towards the end of stage 2, the stage 3 plan is being prepared. This includes the work required to promote the new courses to other training companies. In addition to the current ways of marketing the courses, the Sales Director wants to advertise in trade magazines. The likely costs involved and the opportunities it may bring have been identified.
As part of the 'update the project plan' activity, what should the project manager be responsible for?
- A. Creating time and cost tolerances for the delivery of the magazine advertisements.
- B. Creating the product description, with detailed quality criteria, for the magazine advertisements.
- C. Recording changes to ABC Company risk appetite as a result of using the magazine advertisements.
- D. Recording the effect of implementing the magazine advertisements on the overall time and cost of the project.
Answer: A
NEW QUESTION # 36
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which statement applies to the Records section?
- A. Delete entry 7 because this should be included in the Configuration Management Strategy.
- B. Move entry 6 to the Reporting section because the information should be used to report on quality activities.
- C. Delete entry 8 because the results of quality reviews are recorded in the Quality Register.
- D. Delete entry 6 because this information should be included in Stage or Team Plans.
Answer: A
NEW QUESTION # 37
HOTSPOT
Extract from the Project Product Description (with errors)
Column 1 is a list of objectives. For each objective in Column 1, select from Column 2 the quality activity that addresses it. Each selection from Column 2 can be used once, more than once or not at all. Drop down the right answer.
Answer:
Explanation:
NEW QUESTION # 38
The project is in stage 3. Zero time tolerance has been given for this stage. When checking progress, the project manager noticed that the checkpoint report from the external supplier of the 'e-learning course' is late.
As work package progress information is missing, the project manager has decided to raise an exception report.
Is this an appropriate action, and why?
- A. No, because the team plan should be discussed with the supplier to check whether work will be completed on time.
- B. Yes, because there is zero time tolerance for this stage the checkpoint report must be delivered on time.
- C. No, because the project manager should check the operations and maintenance interfaces in the work package first.
- D. Yes, because an exception report should be used to request guidance on how this situation should be handled.
Answer: D
NEW QUESTION # 39
In the PRINCE2 Quality review technique, who would most likely carry out the role of administrator:
- A. Project support
- B. Project Assurance
- C. Project manager
- D. Team Manager
Answer: A
NEW QUESTION # 40
The senior user is concerned that the trainers' limited availability could delay their accreditation. This was discussed during the 'starting up a project' process, but during the 'initiating a project' process the project manager notices that it has not been recorded.
Which action should the project manager take FIRST?
- A. Raise an exception report to manage the impact that any such delay would have on the project plan.
- B. Add appropriate activities to the project plan to manage the concern and avoid any adverse impact.
- C. Raise an issue report so that the trainers' time can be allocated to the accreditation activities.
- D. Add the information to the risk register so that it can be evaluated and an action decided.
Answer: B
Explanation:
Explanation/Reference:
Directing a Project, Controlling a Stage and Managing Product Delivery
Testlet 1
It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO's customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the project prematurely.
There are a number of key facts relating to this project that would need to be recorded if the project Y-e to be closed now.
NEW QUESTION # 41
What products will be impacted by this change?
- A. All of the project's products created so far.
- B. All of the project's products which relate to or include services provided by the Facilities Division.
- C. Only those products created in the first three weeks of stage 3.
- D. No products would need to be changed but some will need to be removed from the project.
Answer: D
NEW QUESTION # 42
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which is a correctly defined acceptance criterion for the service level agreement (SLA) with the selected service provider?
- A. External consultants are to assist in the creation of the SLA.
- B. Any changes to the SLA must be managed through formal change control.
- C. The selected service provider should be located locally.
- D. The SLA must extend for the full duration of the service contract.
Answer: D
NEW QUESTION # 43
The executive has set the following tolerances for stage 2:
Time (+/- 1 week)
Cost (+/- E20,000)
Scope (using MoSCoW prioritization technique)
Risk (based on the risk appetite defined in the risk management approach)
These tolerances have been recorded in the stage plan. The project manager will report progress regularly via
highlight reports to the project board and use exception reports to raise exceptions. In addition, the project
assurance role will monitor the stage to provide confidence to the project board that exceptions are being
reported.
How well does this apply the 'manage by exception' principle, and why?
- A. It applies the principle poorly, because it is the regular reporting of progress that should give the project
board the required confidence. - B. It applies the principle poorly, because tolerances should be set for each stage against each of the six
aspects of project performance. - C. It applies the principle well, because the project manager needs to control the project using discrete
management stages. - D. It applies the principle well, because tolerances should be set for the related aspects of project
performance for each stage.
Answer: B
NEW QUESTION # 44
Which statement is an appropriate entry for the outline Business Case heading within the Project Brief?
- A. 10-year service contract should be agreed with the selected service provider.
- B. External consultants were employed to conduct a feasibility study to identify the options, their likely costs
and benefits. - C. The project will run for two years and the benefits will be realized over 1a years.
- D. The project should be split into four management stages.
Answer: C
NEW QUESTION # 45
Scenario
Additional Information
Product Description
Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure - Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which is a correctly defined acceptance criterion for the transferred staff?
- A. No staff are to be left behind.
- B. All legal requirements are adhered to for the transfer of staff.
- C. Retained staff should be of reasonable competence to maintain the SLA.
- D. Staff should be transferred as soon as possible.
Answer: B
NEW QUESTION # 46
While producing the Team Plan to deliver the agreed Work Package, it became apparent that the user representatives assigned 10 check some of the products were unsuitable.
Which 2 actions should the Team Manager take in response to this situation?
- A. Notify the Project Manager by raising an Exception Report explaining that the original reviewers are unsuitable.
- B. Discuss the situation with Project Assurance and agree the changes or additions to the reviewers. Advise the Project Manager of this risk.
- C. Consult the Senior Supplier to assign suitable reviewers.
- D. Ensure the Quality Register is updated with details of the agreed amendments to the reviewers.
Answer: B,C
NEW QUESTION # 47
Scenario
Product Summary
A list of customers will be collated. This will use existing information from the Accounts department about current customers, and existing information from the Marketing department about prospective customers.
Using the tariff of mailing costs available from the Post Office, a production cost forecast will be produced to allow the CEO and the Marketing Director to decide whether to continue with the project. If they decide to continue, they will give the approval to launch the internal label design competition. Competition rules will be required to communicate details of the competition to the staff. The chosen label design will then be selected from the competition entries.
The photos for the calendar must be based on existing photo design ideas available from the Marketing department. The selected photos will be chosen from these. Monthly calendar displays will be created to show the required layout of each page.
Product Breakdown Structure (contains errors)
Extract from Stage Plan for stage 3.
(All entries are true statements but may not be shown under the correct heading or in the correct document).
Using the Project Scenario and the Extract from Stage Plan for stage 3 provided as additional intonation for this question in the Scenario Booklet, answer the following 5 questions.
The Stage Plan for stage 3 has been produced.
The Engineering Manager insists that there are to be no interruptions to operations whilst photographs are being taken of the engineering staff performing their everyday duties and operating machinery. Two weeks ago the professional photographer produced the photo session schedule based on the operational staff schedule. The operational staff schedule is produced weekly and maintained by the Engineering Manager.
None of the £500 change budget has been used to date and this is available for the stage.
Which 2 statements apply to the External dependencies section?
- A. Delete entry 6 because the customer details were used in stage 2 to create the customer list.
- B. Move entry 5 to Plan prerequisites because the new company logo will influence the label designs.
- C. Delete entry 7 because it should be shown in the Product Description for the label design.
- D. Delete entry 5 because the new company logo is being delivered by a separate project and will be detailed in the plans for that project.
- E. Move entry 5 to Plan description because the new company logo will be delivered during stage 3.
Answer: A,C
NEW QUESTION # 48
Which 2 statements should be recorded under the Business options heading?
- A. Produce a promotional calendar as a free Christmas gift to current and prospective customers.
- B. Do nothing.
- C. Use a professional photographer to create the photographs for the calendar.
- D. Create the photographs for the calendar internally.
- E. Outsource the creation of the calendar to a professional marketing company.
Answer: A,B
NEW QUESTION # 49
When considering the business options in the business case, which of these is NOT an option?
- A. Do something
- B. Do nothing
- C. Do the maximum
- D. Do the minimum
Answer: C
NEW QUESTION # 50
Project Scenario - Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver "capability to provide health and safety training", including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company's development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:
End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company's IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company's document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
A quality review of the 'marketing materials' has started. The team manager for the 'marketing materials' has been unhappy with the team's workload throughout the project and refuses to attend the review meeting to present the material. The team manager suggests that a new marketing team member make the presentation.
However, the chair decides to represent the marketing team and makes a list of actions to resolve later.
Is this an appropriate approach to the quality review, and why?
- A. No, because the role of presenter should be performed by the team manager.
- B. Yes, because the roles of chair, presenter and administrator may be combined.
- C. Yes, because the role of presenter should not be performed by a junior member of the team.
- D. No, because the chair should be independent from the product being reviewed.
Answer: D
NEW QUESTION # 51
Which of the following activities is the Executive responsible for?
- A. Responsible for the benefits review plan
- B. Assess and update the Business Case at the end of each stage
- C. Responsible for the Benefits Review Plan post project
- D. Ensure the desired outcome of the project is specified
Answer: A
Explanation:
Scenario
NEW QUESTION # 52
Which 2 statements should be recorded under the Expected benefits heading?
- A. The total expected savings over 10 years, at current prices, is E20m.
- B. The 10-year outsourcing contract will enable MFH to stabilize costs at agreed levels.
- C. Outsourcing would allow MFH to take advantage of the best services the outsourcing industry has to offer.
- D. The confirmed cost of the Outsourcing project is E2.5m, but with considerable savings over 10 years.
- E. The 10-year outsourcing contract, at current prices, will be worth E80m.
Answer: A,B
Explanation:
Explanation/Reference: http://www.whatisprince2.net/prince2-theme-business-case.php
NEW QUESTION # 53
Additional Information
Chief Executive Officer (CEO): He started the company 25 years ago and knows his job very well. He injured his leg two years ago which has restricted his visits to the engineering area. As CEO he has an overall perspective of the business strategic requirements and the authority to commit resources as required.
Marketing Director: She has been with the company for three years, following a successful career with a publicity company. She has the ability to represent the needs of the business, particularly as this is a marketing project. She has the authority to commit the annual business marketing budget, from which the project will be funded, as she sees appropriate. She will be responsible for monitoring the expected benefits of the calendar, in particular the improvement of the company's image.
Engineering Manager: He has been responsible for many engineering innovations in the company and is still as keen and energetic as the day he started. VVhilst he will not be part of the project team, his staff will feature in the photos for the promotional calendar.
Central Records: This group of five staff looks after all company records and document control. They now maintain all project files.
Bright Lights: This is the local office supplies company. It supplies all the stationery and office equipment needs of the company and will supply the stationery for this project.
Portraits ltd: This is a professional photographic company with a number of excellent photographers and a history of successful work. This company has been selected to take the photos for the company calendar. It has yet be decided which of the photographers to use.
Which 2 statements explain why Central Records should be appointed as Project Support for this project?
- A. They control the receipt, identification, versions, storage and issue of all project products within the company's projects.
- B. They will ensure compliance with all company policies and procedures.
- C. They already exist within the organization and have been with the company for many years.
- D. They perform a quality assurance function across all projects.
- E. They have knowledge of the organizational standards that will be applicable to the project.
Answer: A,E
NEW QUESTION # 54
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To prepare for the PRINCE2 Practitioner certification exam, candidates can take PRINCE2 training courses, study the PRINCE2 manual, and practice sample exam questions. It is recommended that candidates have a good understanding of the PRINCE2 methodology and have practical experience in managing projects before taking the exam.
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