Download Avaya 72301X Sample Questions [Oct-2023]
Real 72301X Exam Questions and Answers FREE
Avaya 72301X certification exam is designed to test the knowledge and skills of IT professionals who specialize in Avaya Aura® Communication Applications Support. Avaya Aura® Communication Applications Support Certified Exam certification is aimed at individuals who are responsible for the installation, maintenance, and troubleshooting of Avaya Aura Communication Applications. 72301X exam is designed to measure the candidate's proficiency in Avaya Aura Messaging, Avaya Aura Conferencing, Avaya Aura Contact Center, and Avaya Aura Communication Manager.
Avaya 72301X exam is a comprehensive certification that is designed to test the knowledge and skills of IT professionals who work with Avaya Aura® Communication Applications. It is a globally recognized certification that demonstrates the candidate's ability to use and support these applications effectively. It is an excellent way for IT professionals to demonstrate their expertise in this field and advance their careers.
NEW QUESTION # 25
Which statement about RTP media stream and Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. An RTP media stream will transcode the codec as it flows the SBCE.
- B. An RTP media stream will always bypass an SBCE.
- C. An RTP media stream will typically flow through the SBCE.
- D. An RTP media stream will only flow through the SBCE if it is encrypted.
Answer: C
NEW QUESTION # 26
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
- A. cluster status
- B. configured certificates
- C. installation status
- D. licensing status
- E. application
Answer: C,E
NEW QUESTION # 27
Which statement about Avaya Session Border Controller (SBC) is true?
- A. The Avaya SBC is the enabling and secure pivot point for H.323 Communications in and out of the Enterprise.
- B. The Avaya SBC secures and authenticates Integrated Services Digital network (ISDN) calls placed to/from the Public Switched Telephone Network (PSTN).
- C. The Avaya SBC is a service within System Manager (SMGR) to support deployments.
- D. The Avaya SBC is the enabling and secure pivot point for SIP Communications in and out of the Enterprise.
Answer: D
NEW QUESTION # 28
Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
- A. With SBCE, Remote Workers have to come to the office to get new firmware on their phones.
- B. With SBCE, Remote Workers no longer need to use Virtual Private Network (VPN).
- C. With SBCE, Remote Workers must use a different dial plan to Office Workers.
- D. With SBCE, Remote Workers have less telephone features available compared to Office Workers.
Answer: B
NEW QUESTION # 29
In an Avaya Aura Presence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
- A. NOTIFY
- B. OPTIONS
- C. SUBSCRIBE
- D. REGISTER
Answer: C
Explanation:
Explanation
https://andrewjprokop.wordpress.com/2014/05/20/implementing-presence-with-sip/
NEW QUESTION # 30
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
- A. It is eight steps that define how to escalate third-party integration issues.
- B. It is eight steps that guarantee a logical way to isolate an issue.
- C. It is eight steps that ensure a faster time to resolution.
- D. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
- E. It is eight steps used to guarantee systems are operational after an implementation.
Answer: B,D
NEW QUESTION # 31
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access the AES web console, and view the services status in the AES menu.
- B. Access the TSAPI web interface to monitor AES.
- C. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
- D. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
- E. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
Answer: A,E
NEW QUESTION # 32
Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
- A. It is anchored on the Avaya Aura Media Server for the duration of the call.
- B. It is anchored on the Avaya Aura Media Server until the agent answers the call.
- C. It is anchored on the Avaya Aura Media Server if using SIP agent.
- D. It is not anchored on the Avaya Aura Media Server.
Answer: A
NEW QUESTION # 33
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
- A. Update the Knowledge Management database.
- B. Implement a solution.
- C. Identify a patch to fix the problem.
- D. Determine the cause.
Answer: D
NEW QUESTION # 34
A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?
- A. Use SSH to Avaya Breeze ™, and run SMnetSetup.
- B. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform < Server Administration, and edit the Server Instance.
- C. Use SSH to Avaya Breeze ™, and use theroutecommand to correct the routing table.
- D. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.
Answer: A
NEW QUESTION # 35
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
Answer: B
NEW QUESTION # 36
Which two trace tools are available for Session Manager? (Choose two.)
- A. Pcap
- B. thetraceSMcommand on the Session Manager Command Line Interface
- C. theList tracecommand on the Session Manager Command Line Interface
- D. Trace Viewer in the System Manager GUI
- E. theCallTracecommand on the Session Manager Command Line Interface
Answer: B,D
NEW QUESTION # 37
Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?
- A. The certificate installs as a result of the enrollment process.
- B. The certificate is retrieved from SMGR automatically when AAM services are started.
- C. The certificate needs to be manually installed.
- D. The certificate installs as a result of running 'initTM -f'.
Answer: C
NEW QUESTION # 38
Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?
- A. Presence notifications are sent to a Remote Worker via Session Manager and SBCE; IM is relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
- B. IM is sent/from to a Remote Worker via Session Manager and SBCE; Presence notifications are relayed from Breeze to Remote Worker via SBCE but without passing through Session Manager.
- C. Presence and IM is delivered to SIP Remote Workers without passing through Session Manager.
- D. Presence notifications and IM are sent to a Remote Worker via Session Manager and Avaya SBCE.
Answer: A
NEW QUESTION # 39
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?
- A. Using a direct H323 trunk group between CM and AAM.
- B. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.
- C. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
- D. Using a direct SIP trunk group between CM and AAM.
Answer: B
NEW QUESTION # 40
You are creating a SIP Entity for Avaya Aura Engagement Development Platform - EDP / Avaya Breeze™.
What do you have to enter in the field labeled FQDN or IP Address?
- A. the Management IP-Address or FQDN of the Avaya Breeze™ platform.
- B. the IP-Address or FQDN of general Purpose Cluster
- C. the IP-Address or FQDN of Core Platform Cluster
- D. the SM100 IP-address or FQDN of the Avaya Breeze™ platform
Answer: A
NEW QUESTION # 41
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?
- A. Use Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development Platform > Service Management click on List Presence Users.
- B. Use SSH to Avaya Breeze ™and run "display user xxxx" where xxxx is the station number.
- C. Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users > Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.
- D. Use Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users > More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.
Answer: C
NEW QUESTION # 42
After a new implementation the customer began to experience dropped calls and an 'all lines busy' error condition. The carrier confirmed their service was operational and all lines tested came back good. After contacting Avaya, support confirmed there were more calls being presented than the telephone switch could handle.
Which pre-implementation step was omitted?
- A. upgrading the circuits
- B. properly sizing trunk capacity
- C. interoperability testing
- D. correct licensing specifications
Answer: B
NEW QUESTION # 43
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?
(Choose two.)
- A. Evaluate systems and components.
- B. Capture potential triggers.
- C. Develop a hypothesis based on the outcome of the various controlled actions and the system's reactions.
- D. Develop immediate controlled actions to isolate the problem.
- E. Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
Answer: A,D
NEW QUESTION # 44
You need to make a traceSBC in order to find a SIP trunk issue.
After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)
- A. sudo traceSBC
- B. traceSBC -trunk
- C. su sroot, then enter <sroot password> and finally enter traceSBC -now
- D. su root, then enter <root password> and finally enter traceSBC
- E. traceSBC -now
Answer: A,D
NEW QUESTION # 45
When a user is forwarded to Avaya Aura Messaging (AAM), Avaya Aura Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?
- A. P-Asserted-Identity
- B. To
- C. Request
- D. B = history info
Answer: A
Explanation:
Explanation
On trunk group form page 4 set "Identity for Calling Party Display: P-Asserted-Identity"
NEW QUESTION # 46
To receive both the 46xxsettings.txt file and the firmware updates, what are the two locations in Avaya Session Border Controller for Enterprise (SBCE) administration where you would configure the IP address that Remote Workers telephones use? (Choose two.)
- A. in the Reverse Proxy tab of the Relay Services page
- B. in the Networks tab of the Network Management page
- C. in the Interfaces tab of the Network Management page
- D. in the Application Relay tab of the Relay Services page
Answer: A,B
Explanation:
Explanation
https://www.devconnectprogram.com/fileMedia/download/f4e62c69-6c78-4380-b586-c3ef3ffe700c (Pag.67)
NEW QUESTION # 47
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Avaya 72301X exam is designed to test the knowledge and skills of individuals who want to become certified as Avaya Aura® Communication Applications Support professionals. Avaya Aura® Communication Applications Support Certified Exam certification is recognized globally and is aimed at individuals who work with Avaya Aura® Communication Applications on a daily basis. 72301X exam covers topics such as troubleshooting, maintenance, installation, and configuration of Avaya Aura® Communication Applications.
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