Best Quality PEGACPDC25V1 Exam Questions Pegasystems Test To Gain Brilliante Result!
Preparations of PEGACPDC25V1 Exam 2026 Pega Decisioning Consultant Unlimited 108 Questions
NEW QUESTION # 51
l)+ Bank uses Pega Customer Decision Hub to approve credit card limit changes requested by customers automatically. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank.
The bank wants to change the threshold value for the USD2000 credit limit from <175 to <200. How do you implement this change?
- A. Map the score value in the decision strategy to <=200.
- B. Change in the strategy the condition from .pxSegment <=175 to .pxSegment <=200.
- C. Change the cutoff value in the Results tab of the scorecard decision component.
- D. Change the cutoff value in the Results tab of the scorecard model.
Answer: D
Explanation:
The scorecard model determines the customer credit score based on various factors, such as income, expenses, assets, liabilities, etc. The scorecard model has a Results tab where you can define the cutoff values for different segments based on the credit score. To change the threshold value for the USD2000 credit limit from
<175 to <200, you need to change the cutoff value in the Results tab of the scorecard model. Changing the cutoff value in the scorecard decision component, changing the condition in the strategy, or mapping the score value in the decision strategy will not affect the credit score calculation or segmentation.
NEW QUESTION # 52
U+ Bank decides to introduce a credit cards group by leveraging the Next-Best-Action capability of Pega Customer Decision Hub. The bank wants to present the credit card offers through inbound and outbound channels based on the following criteria:
1. Customers must be above the age of 18 to qualify for credit card offers.
2. The site offers credit cards only if customers do not explicitly opt-out of any direct marketing for credit cards.
3. The Platinum Card, one of the credit card offers, is suitable for customers with debt-to-income ratio < 45.As a decisioning architect, how do you implement this requirement? In the Answer Area, select the correct engagement policy for each criterion.
Answer:
Explanation:
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NEW QUESTION # 53
U+ Bank, a retail bank, has recently implemented a project in which credit card offers are presented to qualified customers when they log in to the web self-service portal. The bank added engagement policy conditions to show the offers based on the bank's requirements.
In the Answer Area, select the correct engagement policy for each condition.
Answer:
Explanation:
NEW QUESTION # 54
A customer qualifies for Standard card (priority 60), Rewards card {priority 40), and Premium card {priority 30). Standard card volume is exhausted. Rewards card has remaining volume, and Premium card has remaining volume. The system uses "Return any action that does not exceed constraint" mode.
Which actions does the customer receive in this scenario?
- A. Standard card only as highest priority action
- B. Premium card only as lowest priority available action
- C. Rewards card and Premium card as available actions
- D. No actions due to Standard card volume exhaustion
Answer: C
NEW QUESTION # 55
U+ Bank, a retail bank, has recently implemented a project in which qualified customers see mortgage offers when they log in to the web self-service portal.
Currently, only the customers who satisfy the following engagement policy conditions receive the Fifteen-year fixed-rate mortgage offer:
The bank decides to make two changes:
1. Update the suitability condition for the Fifteen-year fixed-rate mortgage offer.
2. Introduce a new offer , Twenty-year fixed-rate mortgage.
The following table shows the new engagement policy conditions for both mortgage offers:
What is the best practice to fulfill this change management requirement in the Business Operations Environment?
- A. Create two change requests in the 1:1 Operations Manager portal.
- B. Create a single change request in the 1:1 Operations Manager portal.
- C. Create a single change request in the Pega Customer Decision Hub portal.
- D. Create two change requests: one in the Pega Customer Decision Hub portal and the other in the 1:1 Operations Manager portal.
Answer: B
Explanation:
According to the best practice, a single change request should be created in the 1:1 Operations Manager portal, because both changes are related to the engagement policies and propositions that are managed in this portal. The Pega Customer Decision Hub portal is used to design and test the decision strategies, not the engagement policies and propositions. Verified Reference: Pega Decisioning Consultant | Pega Academy
NEW QUESTION # 56
MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning architect, what do you configure to select the best offer from both groups based on customer behavior?
- A. Enable a business value in the prioritization formula.
- B. Ensure that the propensity is enabled in Arbitration tab.
- C. Create a prioritization decision strategy at the Group-level.
- D. Create an adaptive model rule at the Issue-level.
Answer: B
Explanation:
To select the best offer from both groups based on customer behavior, you need to ensure that the propensity is enabled in Arbitration tab. Propensity is a measure of how likely a customer is to accept an offer, based on their past behavior and profile. By enabling propensity in Arbitration tab, you can compare the propensities of different offers across groups and select the one with the highest propensity as the next best action. Verified Reference: Pega Academy - Decisioning Consultant - Arbitrating actions
NEW QUESTION # 57
MyCo, a telecom company, wants to send promotional SMSs with data plan offers to their qualified customers. The business intends to use the same action flow template with their target flow pattern for all the data plan actions.
What do you configure to implement this requirement?
- A. A file template
- B. A dynamic template
- C. An SMS treatment
- D. An output template
Answer: C
NEW QUESTION # 58
In a decision strategy, to use a customer property in an expression, you
- A. use the property as defined without any prefix
- B. prefix the property with the keyword Customer
- C. define Customer page in Pages & Classes
- D. define the property as a strategy property
Answer: C
Explanation:
In a decision strategy, to use a customer property in an expression, you need to define Customer page in Pages & Classes and specify its class as Data-Customer. This allows you to access customer properties by using dot notation, such as Customer.Age or Customer.Gender. You do not need to define the property as a strategy property, use it without any prefix, or prefix it with the keyword Customer. Verified Reference: [Certified Pega Decisioning Consultant | Pega Academy], Decision strategies
NEW QUESTION # 59
Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?
- A. Optimizing supply chain management
- B. Determining if a borrower gets a loan
- C. Determining how to optimize inventories
- D. Predicting the time of a machine failure
Answer: B
Explanation:
Next-Best-Action is a type of decision that involves selecting and prioritizing the most appropriate proposition for each customer at any given moment. Next-Best-Action can be applied to decisions that require customer-centricity, personalization, and contextualization. Determining if a borrower gets a loan is an example of such a decision, as it depends on the customer's attributes, behaviors, preferences, and needs. The other options are examples of decisions that are not related to customer interactions, but rather to operational or analytical processes. Verified References: [Pega Decisioning Consultant | Pega Academy]
NEW QUESTION # 60
Regional Bank has a fully implemented 1:1 customer engagement solution that is in the business-as-usual phase. A business user from this bank identifies the need for a new promotional offer for customers who regularly use mobile banking services. The user has detailed requirements including eligibility criteria, treatment messaging, and implementation timeline.
Which process should the business user follow to implement the new action?
- A. Create a change request specifying action details, which will then be processed by NBA specialists
- B. Access the Customer Decision Hub portal directly and create the action on the Action landing page
- C. Use the bulk import functionality to upload the action configuration from a spreadsheet
- D. Contact the IT department to develop the action artifacts outside the standard workflow
Answer: A
NEW QUESTION # 61
U+ Bank presents various credit card offers to its customers on its website. The bank uses AI to prioritize the offers according to customer behavior. With the introduction of the Gold credit card offer, the offer click- through propensity decreased to 0.42.
What does the decrease in the propensity value most likely indicate?
- A. Similar customers show interest in the offer.
- B. Similar customers purchase other offers.
- C. Similar customers do not qualify for the offer.
- D. Similar customers ignore the offer.
Answer: D
Explanation:
The propensity is a measure of how likely a customer is to accept an offer, based on their attributes and behaviors. The propensity is calculated by using predictive analytics models that learn from historical data and feedback. A low propensity value indicates that the offer is not relevant or attractive for the customer, and that similar customers have ignored or rejected the offer in the past. Therefore, if the offer click-through propensity decreased to 0.42, it most likely indicates that similar customers ignore the offer. Verified References: Pega Decisioning Consultant | Pega Academy
NEW QUESTION # 62
In a decision strategy, you can use aggregation components to____________.
- A. make calculations based upon a list of actions
- B. filter actions based on priority and relevance
- C. set a text value to a strategy property
- D. choose between actions
Answer: A
Explanation:
Aggregation components are used to perform calculations on a list of actions, such as sum, average, count, minimum, or maximum. For example, you can use an aggregation component to calculate the total value of all the actions in a group. Verified References: Pega Academy - Decisioning Consultant - Aggregating actions
NEW QUESTION # 63
U+ Bank, a retail bank, uses the Business Operations Environment to perform its business changes. The bank carries out these changes in the Pega Customer Decision Hub portal by using revision management features or the 1:1 Operations Manager portal.
For each task, select the correct portal in which you initiate the change request based on best practices.
Answer:
Explanation:
NEW QUESTION # 64
A bank has been running traditional marketing campaigns for many years. One such campaign sends an offer email to qualified customers on day one. On day five, the bank presents a similar offer if the first email is ignored.
If you re-implement this requirement by using the always-on outbound customer engagement paradigm, how do you approach this scenario?
- A. Configure the primary schedule to run daily and let the artificial intelligence (AI) choose the best action based on engagement policies.
- B. Configure a primary schedule for the original offer email and setup an ad-hoc schedule to send the second email.
- C. Create two segments to identify the target audience for each of the two offer emails: day one, and day five. Set up two schedules per day for the two segments.
- D. Create an action with a flow that contains two Send Email shapes, one for each email. Set appropriate wait times between the shapes.
Answer: A
Explanation:
The always-on outbound customer engagement paradigm relies on AI to select the best action for each customer at any given time, based on their profile, context, and behavior. You do not need to create separate segments or schedules for different offers or timings. You can configure the primary schedule to run daily and let the AI choose the best action based on engagement policies, such as contact policies, eligibility rules, suitability rules, and arbitration. The AI will also learn from the customer responses and optimize the action selection over time.
NEW QUESTION # 65
What is the name of the property that the system computes automatically when you use an Adaptive Model decision component?
- A. Propensity
- B. Priority
- C. Order
- D. Rank
Answer: A
Explanation:
Propensity is the name of the property that the system computes automatically when you use an Adaptive Model decision component. Propensity is a measure of how likely a customer is to accept an action, based on their past behavior and profile. An Adaptive Model component uses machine learning to calculate the propensity for each action and store it in a property with the same name as the action. Verified Reference: Pega Academy - Decisioning Consultant - Using adaptive models
NEW QUESTION # 66
U+ Bank has decided to use the Pega Customer Decision Hub, M to recommend more relevant banner ads to its customers when they visit the personal portal. Select each placement type on the left and drag it to the correct requirement on the right.
Answer:
Explanation:
NEW QUESTION # 67
MyCo, a telecom company, wants to start promoting data plan offers through SMS to qualified customers. The marketing team needs to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?
- A. Select the Refresh the audience checkbox.
- B. Trigger an external Extract-Transform-Load (ETL) process.
- C. Select a different audience sample with a similar profile.
- D. Run the starting population segment daily.
Answer: A
NEW QUESTION # 68
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