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Instant Download Avaya : 3305 Questions & Answers as PDF & Test Engine
- Exam Code: 3305
- Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
- Updated: Sep 12, 2026
- No. of Questions: 64 Questions and Answers
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Avaya 3305 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation | 20% | - Database installation and setup - High availability configuration - Installation procedures for AEP and POM - System requirements for AEP and POM |
| Configuration | 25% | - Voice, email, SMS, and speech server integration - POM campaign creation and rules - Experience Portal Manager (EPM) setup - Media Processing Platform (MPP) configuration |
| Maintenance and Troubleshooting | 20% | - Software updates and patching - Diagnosis and resolution of common issues - Backup and restore procedures - Monitoring tools and logs |
| Administration | 15% | - Call flow management - Reporting and scheduling - User account and access management |
| Architecture and Licensing | 20% | - Deployment models and zones - Licensing requirements for AEP and POM - POM components and features - AEP solution architecture and components |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Which two statements below about infinite campaigns are true? (Choose two)
- A. To terminate an Infinite Campaign, manual intervention is required.
- B. Infinite Campaign is designated by Campaign Type 0.
- C. Infinite Campaign does not terminate by itself after processing all contacts.
- D. Infinite Campaign terminates only when all agents log off from the campaign.
- E. Infinite Campaign terminates automatically after processing all contacts.
Correct Answer: A,C 🗳️
A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?
- A. The Oracle JDBC driver is installed automatically
- B. http://support.avaya.com
- C. http://www.oracle.com
- D. The Experience Portal DVD
Correct Answer: C 🗳️
A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?
- A. 8080
- B. 443
- C. 8443
- D. 28443
Correct Answer: C 🗳️
In the intelligent customer routing (ICR) deployment, the standard ICR CCA session Detail Report (SDR) is shown below.
What is an accurate explanation of this SDR report?
- A. The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued to [email protected]. The call then observed a spike in EWT and it was re-queued 920l4.aicr.com.
- B. The call was initially queued on 70001 a icr.com where due to spike in EWT the call got re-queued to 82003 a cr.com. The call then observed SIP ERROR and it was re-queued [email protected].
- C. The call was initially queued on [email protected] where due to SIP ERROR the call got re-queued [email protected]. The call then observed a spike in Estimated Wait Time (EWT) and it was re-queued [email protected].
- D. The call was initially queued on 82003aicr.com where due to spike in EWT the call got re-queued to [email protected] The call then observed SIP ERROR and it was re-queued [email protected].
Correct Answer: C 🗳️
Which statement about user permissions is true?
- A. When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.
- B. When logged in as org user, only the information for the organization to which we belong can be seen and edited.
- C. When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.
- D. When logged in as admin user, only global information can be seen and edited.
Correct Answer: B 🗳️
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