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Instant Download Peoplecert : CMS7 Questions & Answers as PDF & Test Engine
- Exam Code: CMS7
- Exam Name: ITIL V3 Foundation
- Updated: Sep 02, 2026
- No. of Questions: 370 Questions and Answers
- Download Limit: Unlimited
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Peoplecert CMS7 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Key ITIL Functions and Roles | - Application management - Service desk - Technical management |
| Service Management as a Practice | - Stakeholders and value co-creation - Concepts of service and value creation |
| ITIL Service Lifecycle | - Service Transition
|
Peoplecert ITIL V3 Foundation Sample Questions:
Question 1
Which of the following is NOT an objective of problem management?
A. Eliminating recurring incidents
B. Minimizing the impact of incidents that cannot be prevented
C. Restoring normal service operation as quickly as possible
D. Preventing problems and resulting incidents from happening
Question 2
Which stage of the service lifecycle is MOST concerned with defining policies and objectives?
A. Service transition
B. Service design
C. Continual service improvement
D. Service operation
Question 3
Which of the following defines the level of protection in Information Security Management?
A. The IT Executive
B. The Service Level Manager
C. The Business
D. The ISO27001 Standard
Question 4
What type of improvement should be achieved by using the Deming Cycle?
A. Quick wins
B. Steady, ongoing improvement
C. Return on investment within 12 months
D. Rapid, one-off improvement
Question 5
Which of the following statements is CORRECT?
A. IT Service Continuity Management can only take place once Business Continuity Management has been established
B. Where Business Continuity Management is established, business continuity considerations should form the focus for IT Service Continuity Management
C. IT Service Continuity Management is not required when IT is outsourced to a third party provider
D. Business Continuity Management and IT Service Continuity Management must be established at the same time
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: B |
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