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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

A government agency charges license fees for small businesses. The agency uses Public Sector Solutions to automate the license application process and dynamically calculate the license fee (based on multiple parameters, ex: revenue, industry type, etc...) for a specific business customer. Which public sector tools should be leveraged for this use case?

A. Application form using Omniscripts and embed the license fee logic using integration procedures
B. Application form using Flows and embed the Business Rules Engine to derive the license fee in the process.
C. Application form using Omniscripts and embed the license fee logic using triggered flows
D. Application form using Omniscripts and embed the Business Rules Engine to derive the license fee in the process.

Question 2

A city government offers multiple assistance programs that require applicants to answer different eligibility questions based on household characteristics. Administrators want to modify question logic each year without changing code. Which solution best meets this requirement?

A. Write Apex controllers for each eligibility rule
B. Create separate Lightning pages for every program
C. Build a dynamic OmniScript using conditional visibility and Decision elements
D. Use Validation Rules to display questions

Question 3

A county health department wants reviewers to quickly identify permit applications that have exceeded their target processing time. Staff should not manually calculate the elapsed time for every record. Which approach is the most effective?

A. Require reviewers to update a custom "Days Open" field manually
B. Export application data to spreadsheets every morning
C. Create a report filtered for overdue records and display it on a dashboard
D. Create a Chatter group for overdue applications

Question 4

What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?

A. Marketing Plan
B. Functional requirements specification (FRS)
C. User Stories
D. Budget Plan

Question 5

A state agency manages professional license renewals. If an applicant submits all required renewal information before the expiration date, the renewal should automatically bypass the initial completeness review and move directly to technical evaluation. Which solution best supports this requirement while remaining easy to maintain?

A. Workflow Rule with outbound messaging
B. Approval Process with one approval step
C. Record-Triggered Flow using configurable decision criteria
D. Scheduled Apex executed every hour

Solutions: