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Salesforce AP-221 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Salesforce Automation Overview | - Automation use cases and business process design principles - Declarative automation tools overview (Flow, approval processes, legacy tools) |
| Flow Builder Fundamentals | - Screen Flows and Record-Triggered Flows - Flow elements, variables, and data handling |
| Business Process Automation Implementation | - Approvals and approval automation design - Record updates, assignments, and automation orchestration |
| Debugging and Best Practices | - Performance considerations and governance - Flow debugging and error handling |
Salesforce Process Automation Accredited Professional Sample Questions:
Which Flow Core Action can an Administrator use to post to a specific Chatter feed from within a flow?
- A. Post to Chatter
- B. Update Feed
- C. Chatter Notification
- D. Update Chatter
Universal Containers (UC) requested that a Chatter post should be posted to the Regional Manager profile when a support case is open for more than seven days. How could the Administrator meet this requirement?
- A. Apex trigger
- B. LWC component
- C. Scheduled flow
- D. Scheduled report
What is a good use case for External Services in flows?
- A. Display external customer credit scoring app screen inside Salesforce Account page.
- B. Bulk update records in Salesforce using data from an external database.
- C. Perform address validation with an external service, while storing the customer record.
- D. Initiate a series of batch processes and display the results on the screen.
Once a flow is activated, what are the two requirements for any user to run the flow?
- A. The "Run Flows" user permission.
- B. Access to all the records referenced inside the flow and all the referenced fields in those records.
- C. The "Flow User" field enabled on their user detail page.
- D. Access to all the records referenced inside the flow.
What key feature was introduced in the Spring '21 release that helps with identifying performance issues in Flows and Processes?
- A. Black run-as access for Processes
- B. Accurate measure of the CPU time consumption of Flows and Processes
- C. Optimizer plug-in for Flows and Processes
- D. Stagger and Throttle plug-ins for Flows
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