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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Retail and Hospitality Solutions Overview | 15-20% | - Value proposition of HP solutions - Industry trends and challenges in retail/hospitality - HP portfolio introduction for retail and hospitality |
| HP Point of Sale (POS) Solutions | 25-30% | - HP POS hardware solutions (ElitePOS, rp series) - POS system integration and deployment - Customer use cases and ROI scenarios |
| HP Infrastructure and Software Solutions | 15-20% | - Security features and compliance - Software and management solutions - HP hardware infrastructure (servers, storage) |
| Sales Strategy and Customer Engagement | 15-20% | - HP solution positioning and competitive differentiation - Proposal development and closing techniques - Identifying customer needs and pain points |
| HP Mobile and Self-Service Solutions | 20-25% | - Integration with back-end systems - Mobile POS and handheld devices - Self-service kiosks and check-in solutions |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
A) HP Engage One Pro
B) HP Engage Go 13.5"
C) HP Engage Flex Pro G2
D) HP Engage Mini
2. Which options are offered by HP Engage Express across the world? (Select three.)
A) Countertop or pedestal
B) 6.6-inch display with Ingenico Moby 5500M
C) Integrated printer
D) Screen sizes
3. Which type of retail peripherals does HP offer?
A) Cash drawers, receipt printers, and barcode scanners and displays
B) Keyboards, displays, cash drawers, receipt printers, and barcode scanners
C) Receipt printers, and barcode scanners and displays
D) Cash drawers, receipt printers, and barcode scanners
4. Which products use the HP Engage Go Dock? (Select two.)
A) HP Engage Go 10
B) HP Engage Flex Pro
C) HP Engage Go 13.5
D) HP Engage Flex Pro C
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,C,D | Question # 3 Answer: B | Question # 4 Answer: A,C |
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