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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Retail and Hospitality Solutions Overview | 15-20% | - Value proposition of HP solutions - Industry trends and challenges in retail/hospitality - HP portfolio introduction for retail and hospitality |
| HP Point of Sale (POS) Solutions | 25-30% | - HP POS hardware solutions (ElitePOS, rp series) - POS system integration and deployment - Customer use cases and ROI scenarios |
| HP Infrastructure and Software Solutions | 15-20% | - Security features and compliance - Software and management solutions - HP hardware infrastructure (servers, storage) |
| Sales Strategy and Customer Engagement | 15-20% | - HP solution positioning and competitive differentiation - Proposal development and closing techniques - Identifying customer needs and pain points |
| HP Mobile and Self-Service Solutions | 20-25% | - Integration with back-end systems - Mobile POS and handheld devices - Self-service kiosks and check-in solutions |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
- A. HP Engage One Pro
- B. HP Engage Go 13.5"
- C. HP Engage Flex Pro G2
- D. HP Engage Mini
Correct Answer: C 🗳️
Which options are offered by HP Engage Express across the world? (Select three.)
- A. Countertop or pedestal
- B. 6.6-inch display with Ingenico Moby 5500M
- C. Integrated printer
- D. Screen sizes
Correct Answer: A,C,D 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
Which type of retail peripherals does HP offer?
- A. Cash drawers, receipt printers, and barcode scanners and displays
- B. Keyboards, displays, cash drawers, receipt printers, and barcode scanners
- C. Receipt printers, and barcode scanners and displays
- D. Cash drawers, receipt printers, and barcode scanners
Correct Answer: B 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
Which products use the HP Engage Go Dock? (Select two.)
- A. HP Engage Go 10
- B. HP Engage Flex Pro
- C. HP Engage Go 13.5
- D. HP Engage Flex Pro C
Correct Answer: A,C 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
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