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HP Selling HP Servers, Converged Systems and Services Sample Questions:

1. Your company sells HP Technology Services with HP solutions. Which advantage would the ServiceOne Program offer your company?

A) It allows you to sell HP Technology Services to your customers at a discounted rate.
B) It expands your relationship with your customers by allowing you to deliver the HP services that you sell.
C) It establishes your company as an authorized HP Support Center that can provide services to any organization in your area.
D) It waives the certification requirements necessary to sell HP services.

2. HP Converged Systems help customers with which one of these types of workloads?

A) Transaction processing workloads
B) Business application workloads
C) Cloud workloads
D) Enterprise resource planning workloads

3. Which option provides additional benefits to SMB customers of HP BladeSystem enclosures?

A) External disk storage
B) Dashboard
C) HP VirtualConnect
D) Expansion cage

4. A customer tells you that the warranty will provide sufficient services for their company. Which customer requirement cannot be met through a warranty?

A) coverage window from 8AM to 5PM
B) replacement of defective parts
C) escalation management
D) new parts that use the default configuration

5. A customer is considering either HP Proactive Care or HP Proactive Care Advanced services for their solution. Which benefit does Proactive Care Advanced offer that Proactive Care does not?

A) software documentation updates and access to technical resources
B) a dedicated account support manager (ASM) and 24x7 monitoring
C) hardware support and 24x7 coverage window
D) health scans and collaboration with third-party vendors

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