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HP HP2-E61 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Converged Systems | 25% | - ConvergedSystem portfolio - Converged Infrastructure architecture - HP BladeSystem and Synergy platforms |
| Topic 2: HP Server Solutions Overview | 25% | - Tower, Rack, and Blade form factors - ProLiant Gen9 and Gen10 servers - iLO management and features |
| Topic 3: Selling and Solution Positioning | 25% | - Competitive differentiation - Customer needs analysis - Business value and ROI discussion |
| Topic 4: HP Services and Support | 25% | - Proactive Care and Foundation Care - Financial and consulting services - Warranty and lifecycle management |
HP Selling HP Servers, Converged Systems and Services Sample Questions:
Your company sells HP Technology Services with HP solutions. Which advantage would the ServiceOne Program offer your company?
- A. It allows you to sell HP Technology Services to your customers at a discounted rate.
- B. It expands your relationship with your customers by allowing you to deliver the HP services that you sell.
- C. It establishes your company as an authorized HP Support Center that can provide services to any organization in your area.
- D. It waives the certification requirements necessary to sell HP services.
Correct Answer: C 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
HP Converged Systems help customers with which one of these types of workloads?
- A. Transaction processing workloads
- B. Business application workloads
- C. Cloud workloads
- D. Enterprise resource planning workloads
Correct Answer: D 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
Which option provides additional benefits to SMB customers of HP BladeSystem enclosures?
- A. External disk storage
- B. Dashboard
- C. HP VirtualConnect
- D. Expansion cage
Correct Answer: A 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
A customer tells you that the warranty will provide sufficient services for their company. Which customer requirement cannot be met through a warranty?
- A. coverage window from 8AM to 5PM
- B. replacement of defective parts
- C. escalation management
- D. new parts that use the default configuration
Correct Answer: C 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
A customer is considering either HP Proactive Care or HP Proactive Care Advanced services for their solution. Which benefit does Proactive Care Advanced offer that Proactive Care does not?
- A. software documentation updates and access to technical resources
- B. a dedicated account support manager (ASM) and 24x7 monitoring
- C. hardware support and 24x7 coverage window
- D. health scans and collaboration with third-party vendors
Correct Answer: B 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
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