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HP HP2-B110 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Supplies Differentiation | - Original HP ink and toner advantages
|
| Topic 2: HP Imaging and Printing Portfolio Overview | - HP supplies ecosystem
|
| Topic 3: Selling HP Printing Solutions | - Value-based selling approach
|
| Topic 4: Channel and Sales Strategy | - Partner and reseller ecosystem
|
HP Selling HP Imaging and Printing Supplies Sample Questions:
What are three typical target customer groups for supplies?
- A. Home-user customers, public customers, and enterprise customers
- B. Ink customers, laser customers, and media customers
- C. Small-sized customers, medium-sized customers, and large-sized customers
- D. Loyal - original supplies customers, switcher customers, and lost customers
Correct Answer: C 🗳️
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How can you increase the sales of supplies?
- A. By increasing usage via understanding your customer needs
- B. By joining the Planet Partner Program
- C. By ending the printer life early
- D. By reducing the price of the management tool
Correct Answer: A 🗳️
Which feature is included in a Laser printing system?
- A. Print head
- B. Tri-color cartridge
- C. Adaptive lighting
- D. Charging roller
Correct Answer: D 🗳️
In which circumstance is it appropriate to use HP LaserJet C cartridges?
- A. For new printers with limited availability of the X or DX
- B. Whenever possible as they are designed to replace all X and M cartridges
- C. For old printers where the cost per page is too low
- D. In Win Back and CLPPU deals
Correct Answer: D 🗳️
Why are HP supplies important to the reseller?
- A. Because you can have the highest margin with HP originals
- B. Because the customer purchasing period can be up to 10 years for just one printer
- C. Because of the partner discount process
- D. Because the customer will only choose original supplies
Correct Answer: B 🗳️
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