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HP HP2-H69 Exam Syllabus Topics:

HP Selling HP Device as a Service 2018 Sample Questions:

1. What is the goal of the performance review between HP and channel partners in the delivery and support process of HP DaaS?

A) to evaluate the quality of service the channel partner is providing to the customer
B) to support the channel partner in driving value for customer's device environment
C) to ensure that CarePack SLAs are being fulfilled
D) to suggest how the channel partner could grow the HP DaaS business into other geographic areas

2. What are the customer benefits of DaaS Analytics and Proactive Management that come with the Enhanced and Premium HP DaaS plans? (Select two.)

A) Accidental Damage Protection
B) HP Service Experts working with channel partners to provide insights into a customer's device environment
C) an HP helpdesk service for end-users that is available 24/7
D) actionable reports to help customer optimize IT resources
E) next business day hardware support, practically anywhere in the world

3. In which three ways does HP DaaS enable channel partners to enhance their business? (Select three.)

A) increases margins
B) improves customer service
C) provides access to high-impact marketing
D) differentiates their business
E) builds revenue from loyalty
F) develops solution selling capabilities

4. Why might Channel Partners want to create a custom HP DaaS deal for a customer?

A) Additional Analytics and Proactive Management capabilities are available.
B) Customers require a unique blend of hardware and services.
C) HP Service Experts are included in Custom HP DaaS deals.
D) The customer has requested a managed service from HP.

Solutions: