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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Value and Business Outcomes | - Value proposition of lifecycle services - Customer challenges and pain points |
| Lifecycle Engagement Model | - Consult and design phase - Deploy and implement phase - Manage and support phase - Optimize and retire phase |
| HPE Lifecycle Services Overview | - Introduction to HPE PS Lifecycle Services - Service portfolio positioning |
| Sales Strategy and Positioning | - Competitive differentiation - Selling methodology for services |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
1. A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)
A) Would you consider a lease-to-own solution?
B) How necessary is it for you to minimize capital expenditures?
C) How distributed is your workforce?
D) Do you require security features such as hardware or BIOS protection?
2. Which HP Lifecycle Services can Partners sell but are fulfilled by HP? (Select three.)
A) HP Set Up Services
B) HP Renew Services
C) HP Device Media Retention
D) HP Post Warranty Services
E) HP Fix Services
F) HP Collaborate Services
3. An HP Power Services Partner needs to prepare a proposal for a customer interested in HP Lifecycle Services.
The customer has specific considerations and has asked the Partner to prepare separate proposals based on different variables.
What should the Partner use to create a business case for this customer?
A) A virtual reality (VR) environmental demo
B) The Value Management Office tool at ecosystems.US
C) HP presentation materials at HP Sales Central
D) Al-based insights on the customer's industry available from HP TechPulse
4. An enterprise manufacturing company is considering adjusting their business processes in order to create a more sustainable workplace and help advance the company's circularity goals. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two benefits that the IT manager should include in the company's proposed sustainability plan?
(Select two.)
A) A current trend has shown that employees will stay with an environmentally responsible company long-term
B) IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.
C) As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.
D) Visibility and control over changing technology will enable the businesses to meet the technology demands of the future.
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: A,B,E | Question # 3 Answer: B | Question # 4 Answer: A,D |

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