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HP HP2-I17 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Competitive Positioning | 20% | - Comparison with competing solutions - Addressing competitive objections - HP unique selling points |
| Topic 2: Customer Needs Analysis & Sales Process | 25% | - Consultative sales approach - Match products to business needs - Identify customer printing requirements |
| Topic 3: HP Printing Portfolio Overview | 25% | - HP LaserJet and InkJet product families - Use cases and target customer segments - Key specifications and technologies |
| Topic 4: Features, Benefits and Value Proposition | 30% | - Solutions differentiation and added value - Security, reliability and sustainability features - Cost-per-page and efficiency advantages |
HP Selling HP Printing Hardware 2020 Sample Questions:
The manager of a small IT department explains that the company recently acquired several new HP devices.
The IT manager asks you for a simple way to configure these new devices tor remote and on-site users. What should you recommend?
- A. Access Control Printing Solutions
- B. HPWebJetadmin
- C. HP Roam for Business
- D. HP Universal Print Driver
Correct Answer: B 🗳️
An international advertising agency is looking to upgrade their printers but has limited space for new equipment. The agency produces high volumes of high-quality color images and full-bleed A3 brochures every month to share with their end users. Which HP solution should you recommend for this customer?
- A. HP Managed Print Services (MPS) products are designed for space efficiency and price competitiveness with increased yield, duty cycle, and speed.
- B. HP ScanJet document capture solutions transform piles of paper into streamlined digital workflows for businesses of all sizes.
- C. HP LaserJet Enterprise printers use high-yield cartridges for high-volume printing and produce professional-quality documents without a large footprint.
- D. Small footprint HP PageWide solutions feature fast print speeds to produce high black and color saturation for professional-quality color documents.
Correct Answer: C 🗳️
Match the customer objection on the left with the correct response on the right.
Correct Answer:
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